Front Office Manager

Company Description

Medcity International Academy (MIA) is the leading training center in the country with its Head Office in Kannur and branches in several locations including Kottayam, Kochi, Kozhikode, and Thiruvalla. MIA specializes in empowering students to excel in IELTS and OET exams through dedicated and advanced training strategies. We provide high-quality training for a variety of language tests such as IELTS, OET, TOEFL, PTE, and nursing assessments like NCLEX-RN, Prometric, and more. Our exceptional training and the remarkable success of our students have earned us a stellar reputation in the industry.

Role Description

This is a full-time on-site role for a Front Office Manager located in Kochi. The Front Office Manager will be responsible for overseeing office administration, ensuring customer satisfaction, managing the front office, and providing excellent customer service. Day-to-day tasks will include greeting and assisting visitors, managing office supplies, coordinating with different departments, and handling inquiries both in-person and over the phone.

Qualifications

• Skills in Office Administration and Front Office management
• Strong focus on Customer Satisfaction and Customer Service
• Excellent Communication skills
• Proficiency with office software and productivity tools
• Ability to manage multiple tasks efficiently and work collaboratively
• Pleasant and professional demeanor
• Bachelor's degree in Business Administration, Hospitality, or related field is preferred