Front Office Executive(Nungambakkam)

Job Description

Front office Executive (FOE) · To welcome & Assist Customer on their arrival in centre. · Take down customer’s details and information. (Forms and official Templates to be filled). · Confirm their purpose of visit and Guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation). · Attending calls- Receiving, and responding, Transferring calls to appropriate departments, providing full. information, and support to the caller. · Maintaining walk-in register and admin registers. · Preparation of database of Client contacts and updating. · Filling papers/bills and important documents. · Handling (Cash & A/c) Depositing Cash in Bank, maintain financial Register · Co coordinating with different Departments of the companies. · Generating daily report and passing it to the Branch Manager (Stocks, Sales, Walk inn, Daily Expenses) · Coordinate for office events. (Interview Drive, Promotional activities, Joining formalities, Send off, Birthdays). · Make sure Office Equipment’s are working perfectly.(fax m/c, printer, PABX system etc.) · Should have all the maintenance staff contact number Organized and in order. · Vendor management for stationers, travel agents, courier agents, and all allied third party service providers. · To arrange for food and beverages for the senior management guests & dignitaries, on case to case basis, after seeking the appropriate approval. · Maintains confidentiality at all time of the organization fiscal and personnel related information. II, Skill Set (FOE) Ø Candidate must have good presentable personality. Ø Must have good communication skill. Ø Friendly attitude will be helpful. Ø Good analytical skill is essential. Ø Good interpersonal skills/Soft Skills Ø Must be flexible with working time. Ø Candidate must have Good knowledge of computers. Ø Should Speak English, Tamil Ø Should be a quick learner. Ø Multi tasking ability. Ø Should possess an attitude to serve and help people. Ø Customer Service oriented (C.S experience Preferred). Ø Excellent people skills and ability to interact with a wide range of client, staff and customers. Ø Having Experience as (FOE) in hospitals and clinics Preferable (H.S). Ø Graduation Preferred. Ø Age 19 to 30 years Job Types: Full-time, Permanent Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person