Job
Description
We are looking for a professional and friendly Front Office Executive to manage reception duties, handle client interactions, and support administrative tasks. As the first point of contact for our organization, you will play a key role in ensuring smooth office operations and a positive customer experience. Key Responsibilities: Greet and welcome visitors, clients, and guests in a warm and professional manner. Manage incoming phone calls, emails, and inquiries, directing them to the appropriate department. Maintain appointment schedules, bookings, and meeting arrangements. Handle check-ins, registrations, and documentation as required. Assist in administrative tasks such as data entry, record keeping, and filing. Ensure the reception area is well-maintained, organized, and presentable. Coordinate with internal departments for smooth office operations. Manage courier services, incoming and outgoing mail. Address customer concerns and provide basic information about services. Follow company protocols for security, confidentiality, and customer service. Requirements: Proven experience as a Front Office Executive, Receptionist, or similar role. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in MS Office (Word, Excel,) and office management tools. Professional appearance and a customer-focused attitude. Ability to handle pressure and work in a fast-paced environment. Educational qualification: [Specify, e.g., Bachelor’s degree or diploma in relevant field]. Preferred Skills: Experience in handling customer service or hospitality-related tasks. Knowledge of office equipment like printers, scanners, and telephony systems Job Type: Full-time Schedule: Day shift Work Location: In person
