Front Office Executive

• To welcome the patients with a pleasant smile and wish them.
• To attend telephone calls politely by strictly adhering to telephonic manner.
• To check if the patient is new or an old patient (Already registered).
• To get the information about the nature of illness and guide them to the concerned department.
• To give the registration forms and help them to fill and guide them to the Out Patient Department (OPD).
• To send the patient to the Medical Officer, if the information is not clear regarding their illness and guide them to the concerned department..
• To collect the reference letters if any.
• To check whether the patient has filled all relevant data in the registration form.
• To collect the fees for registration and prepare the receipt and handover to them.
• To give the registration card and hospital brochures to the patient.
• To handover the blue folder to the concerned OPD.
• If the patient is an old patient (Already registered.), guide them to the concerned OPD.
• To make a note on the form and in the computer if the doctor referred was the primary doctor, doctor on call / Causality Medical Officer’s reference / reference letter.
• To make an entry of the referred doctors name and address in the computer.
• To guide the visitors to the concerned room / departments.
• To provide information regarding various preventive medical health checkups.
• To answer various queries of the patient.
• To take over the admission procedures / room shifting
• To prepare the occupancy report, referral report, VIP report and credit list and distribute to the concerned departments.
• To handover the accounts of registration fees to the next shift person.
• To settle the registration fees in accounts on daily basis.

Qualification: Diploma / Bachelor's Degree

Experience: 2 to 6 years (preferred in healthcare or hospital front office)

Ability to work in rotational shifts

Ability to multitask and handle stressful situations gracefully

We are looking for a well-groomed, courteous, and efficient Front Office Executive to join our hospital team.

The ideal candidate will be the first point of contact for patients and visitors, ensuring a warm and professional front desk experience.

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

• Leave encashment
• Provident Fund

Education:

• Bachelor's (Preferred)

Work Location: In person