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Joys Palace
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Front Office Executive

Front Office Executive

Joys Palace

1 - 5 years

0 Lacs

thrissur kerala

Posted:1 month ago| Platform: Shine logo

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Skills Required

customer service information management hotel industry reservation management

Work Mode

On-site

Job Type

Full Time

Job Description

As a Hotel Front Desk Executive, you will be the guests" first point of contact and will be responsible for managing all aspects of their accommodation. Your main duties will include registering guests, managing reservations, and providing information about rooms, rates, and amenities. Your role is crucial in creating a pleasant and memorable stay for our guests. Key Responsibilities: - Register guests and check them in upon arrival - Manage reservations and ensure all guest information is accurate - Provide information about room availability, rates, and hotel amenities - Handle guest inquiries and complaints in a professional manner - Coordinate with other hotel departments to ensure guests" needs are met Qualifications Required: - Diploma in any field - Minimum of 1 year of work experience in the hotel industry - Proficiency in Hindi and English languages - Willingness to work in Trichur, Kerala (Note: No additional details about the company were provided in the job description.),

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Front Office Executive