Front Office Executive

Since our inception in 2003, Glendale Education's twin focus on building character and competence, and our approach of implementing the best of global pedagogies, has made us a name to reckon with. Founded and managed by educationists with decades of experience in educational reform and student development we are creating vibrant learning environments that develop students who possess the skills, competencies and empathetic perspective necessary to succeed in the 21st century.

Job Brief:

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the School for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make Parent and visitors feel comfortable and valued while on our premises.

Requirement :

• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• High School diploma; additional qualifications will be a plus

Responsibilities:

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files

Job Type: Full-time

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person