Posted:1 day ago|
Platform:
On-site
Full Time
Front Desk Executive / CRM Executive (Leads & Conversions)
For Wellness center- Location: Center Chennai
Only Female Candidates
(1 or 2 yrs + Exp in Hospital/Hospitality/wellness Sector is mandatory)
Job Description
The Front Desk cum CRM Executive will be the first point of contact for clients, responsible for managing inquiries, appointments, and client relationships. A sales-driven, people-friendly professional who can convert leads into consultations and ensure a premium client experience.
Key Responsibilities
Handle incoming calls, WhatsApp, emails, and walk-in inquiries efficiently.
Maintain and update CRM system with accurate client data and lead status.
Follow up on leads from digital and offline sources to convert into appointments.
Coordinate with the doctor and therapist team to manage daily schedules.
Welcome and guide clients during their visit, ensuring comfort and proper communication.
Assist in billing, receipts, and basic admin documentation.
Support marketing campaigns through outbound calls, feedback collection, and referral drives.
Job Types: Full-time, Permanent
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
Work Location: In person
Genesis Finserve
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