Front Office Associate

As a Hotel Front Office Associate at Svenska Design Hotels, a European chain of boutique hotels from Sweden, located at a 5-star Luxury Hotel in Kakinada, Andhra Pradesh, your role involves the following: - **Role Overview:** You will be responsible for guest engagement by greeting and welcoming guests with warmth and professionalism, providing personalized assistance throughout their stay to ensure utmost satisfaction. Additionally, you will be expected to manage guest check-ins, check-outs, and reservations efficiently, ensuring seamless processes. Handling guest concerns promptly and effectively is also a crucial part of your responsibilities. - **Key Responsibilities:** - Greet and welcome guests with warmth and professionalism. - Provide personalized assistance to guests throughout their stay. - Manage guest check-ins, check-outs, and reservations efficiently. - Handle guest concerns promptly and effectively. - Demonstrate excellent English communication skills to engage with diverse clientele. - Respond to inquiries and provide accurate information. - Utilize your hospitality degree/diploma to uphold high standards of service. - **Qualifications Required:** - Undergraduate degree/diploma in hotel management. - Minimum 1 year of front office experience in hotels is essential. - Proficiency in English is essential, and knowledge of Telugu is desirable. Please note that the salary for this position ranges from Rs. 1.20 to Rs. 1.80 lakhs per annum. If you are interested in this role, please apply to hr.kakinada@svenskahotels.com with your resume and current/expected compensation.,