10 Guest Engagement Jobs

Conduct nature walks, GHNP treks, and river/bird experiences Share knowledge of flora, fauna, and local culture Coordinate with F&B and Front Office for guest experiences Be the face of outdoor

Conduct nature walks, GHNP treks, and river/bird experiences Share knowledge of flora, fauna, and local culture Coordinate with F&B and Front Office for guest experiences Be the face of outdoor experiences and safety liaison Required Candidate profile Reports to: Operations Manager Qualification: Degree in Environmental Science / Wildlife / Hotel Management with adventure certifications Experience: 2-5 years in eco-resorts or as nature guide

This is not your typical content job. You will be working with two of the city's most vibrant hospitality venues, places that people love, party at, and return to. As their on-ground face, you will help shape how they are seen and remembered across social media, not from behind a screen, but from the heart of the action. This role blends real-time guest engagement, content creation, and the kind of energy that turns a night out into a trending moment. You will be present on the floor during key hours, especially evenings & weekends, interacting with guests and guiding them to tag the venue on Stories/Reels. Your responsibilities will include capturing daily raw content such as food plating, cocktails, DJ nights, crowd vibe, and soft ambience. You will upload story-ready footage to the shared content bank regularly and be proactive in spotting Instagrammable moments before they happen. As a people person with a good eye, you may have hosted events, worked in nightlife, or possess an instinct for good energy. Understanding Instagram culture, including trending audios, aesthetic framing, and what people love to share, is essential. You should be comfortable filming content on your phone, including Reels, Stories, and crowd shots. Being unafraid to approach guests with a smile and suggest tagging moments is key. Knowledge of basic editing tools like InShot, CapCut, Canva is a bonus. Joining this role will allow you to be part of one of the most exciting digital-first hospitality projects in Pune. You will have the opportunity to build your portfolio while working directly with a creative brand manager. Enjoy flexible hours, creative freedom, and a front-row seat to some of the city's best events. To apply, DM on Instagram or email your name along with 3-4 lines on why this opportunity excites you to somikhemani.services@gmail.com. Hurry, as spots are limited and the dance floor is already heating up.,

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None

Support the department head in all aspects of the recreation and fitness areas, including maintenance, daily upkeep, cleanliness, and equipment operation. Provide and model exemplary service behavior to guests and team members. Focus on improving guest satisfaction and maximizing financial performance in assigned areas. Apply professional knowledge in recreation and fitness operations to address business and guest needs. Demonstrate expertise in land and water-based recreation/fitness fundamentals. Lead fitness classes (e.g., aerobics, spinning, strength training), warm-ups, and stretching sessions. Identify health conditions and distress signals in participants to ensure safety. Possess and apply knowledge of national fitness certifications (e.g., AFFA, ACE, NFPT). Demonstrate and maintain fitness equipment (cardio, weights, core/stability tools) safely and effectively. Adjust instruction based on audience needs and communicate clearly during group sessions. Generate enthusiasm and motivation among guests and fellow employees for recreational activities. Apply basic first aid and CPR when necessary; maintain awareness of safety protocols and supplies.

At the heart of exceptional hospitality is the Guest Experience Expert more than a front desk associate, this role is about creating memorable, personalized guest interactions from arrival through departure. Whether greeting guests with a warm welcome, handling check-in/check-out, offering local recommendations, or resolving concerns, you'll be empowered to make every stay feel effortless and elevated. You'll work independently and collaboratively, anticipating guest needs and providing thoughtful solutions. From managing operational tasks to engaging with travelers, your attention to detail and genuine care will drive guest satisfaction and loyalty. Key Responsibilities: Guest Engagement & Service Delivery Welcome and register guests with professionalism and warmth Provide personalized assistance, including hotel information, local recommendations, transportation arrangements, and special requests Respond promptly to guest inquiries, concerns, or complaints, and resolve them with courtesy and efficiency Promote hotel services, amenities, and brand programs to enhance the guest experience Operational Support Complete check-in/check-out procedures accurately using property management systems Process payments, issue room keys, update reservations, and prepare daily reports as needed Assist with managing room availability, balancing room inventory, and communicating guest preferences to appropriate departments Coordinate with housekeeping, engineering, and other departments to ensure smooth operations and timely guest support Standards & Compliance Follow all hotel policies, procedures, and brand standards Maintain confidentiality of guest and company information Uphold cleanliness, safety, and uniform appearance standards Handle property equipment, cash, and assets with care and accuracy Preferred Qualifications: Education: High school diploma or GED equivalent Experience: No prior hospitality experience required; customer service experience a plus Skills: Strong communication skills, ability to multitask, basic computer proficiency Work Style: Proactive, adaptable, personable, and team-oriented Physical Requirements: Must be able to stand, walk, or sit for extended periods Frequently move, lift, carry, push, or pull items up to 10 pounds Comfortable working in a fast-paced environment that may involve varied shifts, weekends, and holidays

At the heart of exceptional hospitality is the Guest Experience Expert more than a front desk associate, this role is about creating memorable, personalized guest interactions from arrival through departure. Whether greeting guests with a warm welcome, handling check-in/check-out, offering local recommendations, or resolving concerns, you'll be empowered to make every stay feel effortless and elevated. You'll work independently and collaboratively, anticipating guest needs and providing thoughtful solutions. From managing operational tasks to engaging with travelers, your attention to detail and genuine care will drive guest satisfaction and loyalty. Key Responsibilities: Guest Engagement & Service Delivery Welcome and register guests with professionalism and warmth Provide personalized assistance, including hotel information, local recommendations, transportation arrangements, and special requests Respond promptly to guest inquiries, concerns, or complaints, and resolve them with courtesy and efficiency Promote hotel services, amenities, and brand programs to enhance the guest experience Operational Support Complete check-in/check-out procedures accurately using property management systems Process payments, issue room keys, update reservations, and prepare daily reports as needed Assist with managing room availability, balancing room inventory, and communicating guest preferences to appropriate departments Coordinate with housekeeping, engineering, and other departments to ensure smooth operations and timely guest support Standards & Compliance Follow all hotel policies, procedures, and brand standards Maintain confidentiality of guest and company information Uphold cleanliness, safety, and uniform appearance standards Handle property equipment, cash, and assets with care and accuracy Preferred Qualifications: Education: High school diploma or GED equivalent Experience: No prior hospitality experience required; customer service experience a plus Skills: Strong communication skills, ability to multitask, basic computer proficiency Work Style: Proactive, adaptable, personable, and team-oriented Physical Requirements: Must be able to stand, walk, or sit for extended periods Frequently move, lift, carry, push, or pull items up to 10 pounds Comfortable working in a fast-paced environment that may involve varied shifts, weekends, and holidays

At the heart of exceptional hospitality is the Guest Experience Expertmore than a front desk associate, this role is about creating memorable, personalized guest interactions from arrival through departure. Whether greeting guests with a warm welcome, handling check-in/check-out, offering local recommendations, or resolving concerns, you'll be empowered to make every stay feel effortless and elevated. You'll work independently and collaboratively, anticipating guest needs and providing thoughtful solutions. From managing operational tasks to engaging with travelers, your attention to detail and genuine care will drive guest satisfaction and loyalty. Key Responsibilities: Guest Engagement & Service Delivery Welcome and register guests with professionalism and warmth Provide personalized assistance, including hotel information, local recommendations, transportation arrangements, and special requests Respond promptly to guest inquiries, concerns, or complaints, and resolve them with courtesy and efficiency Promote hotel services, amenities, and brand programs to enhance the guest experience Operational Support Complete check-in/check-out procedures accurately using property management systems Process payments, issue room keys, update reservations, and prepare daily reports as needed Assist with managing room availability, balancing room inventory, and communicating guest preferences to appropriate departments Coordinate with housekeeping, engineering, and other departments to ensure smooth operations and timely guest support Standards & Compliance Follow all hotel policies, procedures, and brand standards Maintain confidentiality of guest and company information Uphold cleanliness, safety, and uniform appearance standards Handle property equipment, cash, and assets with care and accuracy Preferred Qualifications: Education: High school diploma or GED equivalent Experience: No prior hospitality experience required; customer service experience a plus Skills: Strong communication skills, ability to multitask, basic computer proficiency Work Style: Proactive, adaptable, personable, and team-oriented Physical Requirements: Must be able to stand, walk, or sit for extended periods Frequently move, lift, carry, push, or pull items up to 10 pounds Comfortable working in a fast-paced environment that may involve varied shifts, weekends, and holidays

At the heart of exceptional hospitality is the Guest Experience Expertmore than a front desk associate, this role is about creating memorable, personalized guest interactions from arrival through departure. Whether greeting guests with a warm welcome, handling check-in/check-out, offering local recommendations, or resolving concerns, you'll be empowered to make every stay feel effortless and elevated. You'll work independently and collaboratively, anticipating guest needs and providing thoughtful solutions. From managing operational tasks to engaging with travelers, your attention to detail and genuine care will drive guest satisfaction and loyalty. Key Responsibilities: Guest Engagement & Service Delivery Welcome and register guests with professionalism and warmth Provide personalized assistance, including hotel information, local recommendations, transportation arrangements, and special requests Respond promptly to guest inquiries, concerns, or complaints, and resolve them with courtesy and efficiency Promote hotel services, amenities, and brand programs to enhance the guest experience Operational Support Complete check-in/check-out procedures accurately using property management systems Process payments, issue room keys, update reservations, and prepare daily reports as needed Assist with managing room availability, balancing room inventory, and communicating guest preferences to appropriate departments Coordinate with housekeeping, engineering, and other departments to ensure smooth operations and timely guest support Standards & Compliance Follow all hotel policies, procedures, and brand standards Maintain confidentiality of guest and company information Uphold cleanliness, safety, and uniform appearance standards Handle property equipment, cash, and assets with care and accuracy Preferred Qualifications: Education: High school diploma or GED equivalent Experience: No prior hospitality experience required; customer service experience a plus Skills: Strong communication skills, ability to multitask, basic computer proficiency Work Style: Proactive, adaptable, personable, and team-oriented Physical Requirements: Must be able to stand, walk, or sit for extended periods Frequently move, lift, carry, push, or pull items up to 10 pounds Comfortable working in a fast-paced environment that may involve varied shifts, weekends, and holidays

Sodexo Food Solutions India Pvt. Ltd.ces is looking for Steward - S to join our dynamic team and embark on a rewarding career journey We are seeking a diligent and detail-oriented Steward to maintain cleanliness and order in our establishment. This role requires a proactive approach to ensuring a welcoming and hygienic environment for our guests and staff. Responsibilities Cleaning and sanitizing all areas of the establishment. Maintaining cleanliness of restrooms and common areas. Stocking supplies and maintaining inventory. Assisting with waste removal and recycling. Following all safety and sanitation guidelines. Qualifications Strong attention to detail. Ability to work independently and as part of a team. Excellent organizational skills. Commitment to maintaining a clean and sanitary environment. Physical stamina for standing and moving for extended periods.