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Front Office Associate

Itc fortune park hotels, Vashi, Navi Mumbai

0 years

|

1 - 0 Lacs

vashi thane maharashtra

Posted:19 hours ago| Platform: SimplyHired logo

Apply

Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Welcome guests warmly upon arrival and assist with check-in and check-out procedures.
Provide accurate information about hotel services, facilities, city attractions, and directions.
Handle guest complaints professionally and escalate issues when necessary.
Deliver exceptional customer service at all times.
Maintain guest records, update guest profiles, and manage room assignment through the PMS
Handle payments, verify billing, and ensure accurate posting of charges.
Manage room keys, ensure security procedures, and maintain confidentiality of guest information.
Answer telephone calls promptly and follow proper call-handling etiquette.

Job Types: Full-time, Permanent

Pay: ₹9,158.07 - ₹21,481.24 per month

Work Location: In person

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INR 2 - 3 Lacs

Front Office Associate

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Experience: Not specified

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Itc fortune park hotels, Vashi, Navi Mumbai

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