Front Office Associate-Female

Job Description

Welcome guest upon their arrival and assign rooms. respond to guest complaints in a timely and professional manner. liaise with our housekeeping staff to ensure all rooms are clean and tidy and fully furnished to accommodate guests needs. Follow up with guests during their stay and ensure there are no issues or complaints and their expectations have been met. deal with guest concerns or complaints , to include follow up in person. Assist in all front desk operations to include but not limited to guest service and check-in & check-out, room inventory and availability , guest service standards and initiatives, product quality , marketing initiatives , system use and management. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Overtime pay Yearly bonus Education: Diploma (Preferred) Experience: Microsoft Office: 1 year (Preferred) total work: 1 year (Preferred) Language: English (Preferred) Kannada (Preferred) Work Location: In person Expected Start Date: 01/06/2025