Front Desk Receptionist

Job Title: Receptionist Experience: 2 to 5 years Location: Mumbai Job Summary We are seeking a friendly, well-organized Receptionist to manage our front desk and provide administrative support across the office. The ideal candidate will be the first point of contact for visitors and callers, ensuring a professional and welcoming experience while efficiently handling day-to-day front-office and clerical responsibilities. Key Responsibilities Greet and welcome visitors, clients, and guests in a professional and courteous manner. Answer, screen, and forward incoming phone calls promptly and accurately. Manage the front desk, maintain visitor logs, and issue visitors gate pass. Handle incoming and outgoing mail, couriers, and deliveries. Schedule appointments, manage calendars, and coordinate meeting/conference room bookings. Coordinate with admin and facilities teams for office supplies, housekeeping, and maintenance requests. Assist various departments with basic administrative and support tasks. Maintain confidentiality of sensitive information and ensure compliance with company security and visitor policies. Ensure a warm, professional experience for guests, including seating, refreshments, and coordination with the relevant department. Support the planning and on-ground coordination of in-office events, meetings, and small gatherings, including logistics, seating, and vendor coordination. Required Skills Minimum 2 year of experience as a Receptionist, Front Desk Executive, or in a similar role. Excellent verbal and written communication skills. Proficiency in MS Office (Word, Excel, Outlook). Strong interpersonal skills with a customer-service-oriented approach. Good telephone etiquette and professional communication manner. Ability to multitask, prioritize, and manage time effectively. Professional appearance, demeanor, and a positive attitude. Basic knowledge of office equipment (EPABX/switchboard, printer, scanner, etc.).

Qualifications Bachelor's degree or diploma in any discipline. Prior experience in a corporate or front-office environment. Familiarity with visitor management systems/software. Good verbal and written communication skills