Front Desk Receptionist

Job Title: Front Office Receptionist Purpose of Role: -   To provide customer service and administrative support at the front desk - Be an effective first point of contact for the customer Duties and Responsibilities: -   To stand and welcome customers & architects / interior designers / contractors to the store with a smile -   To collect visitor details and update CRM -   If they wish to meet any team members, promptly inform the concerned / escort them personally to the team member -   In case customers opt for waiting at the counter, to make them comfortable and offer water etc. -   In case of a new customer, in case customer willing, to take the customer on a store tour and depending on their requirement hand them over to the respective sales team members. -   Before the customer leaves the store, to request / convince them for a google review  -   Whenever possible, to escort the customer till the exit -   To ensure that the reception area is clean and tidy and always smelling fresh -   To attend phone calls courteously and direct the calls to the right stakeholders -   To handover couriers to the respective team members. In case no name of addressee, to open the consignment and handover the document / content to the respective team member.  Be well groomed and presentable at all times. Candidate Requirements:   ·     Education - Minimum of Graduation ·     Has basic knowledge of front office process ·     Has excellent communication and interpersonal skills ·     Has active listening skills ·     Is presentable Is fluent in spoken English and Hindi About Company: “AVYUKTA” – An enterprise embarked upon by the prestigious Shree Shanti Group is a one stop solution, for a wide variety of your Interior Decor needs. The showroom of approximately 13,500sqft is located in the hub of commercial activity of Borivali (Mumbai). The establishment endeavours to cater to the increasing demands of niche designs and authentic quality, all under one roof. AVYUKTA is a promiscuity attraction for leading architects, valued patrons and customers and a necessary agenda in the shopping list for designing and decorating your home and office space.   Email ID: hr@avyukta.store Contact No.: 7400415648