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Front Desk Receptionist

Nova IVF Fertility

2 - 3 Lacs

Delhi

Posted:10 hours ago

Job Description

To remain well-groomed as per company policy.

 Handling telephonic inquiries of the patients and keeping a record of the same.

 Booking new and follow-up appointments of the patients online and directly in SIVIS.

 Calling patients, who missed their first and follow-up appointments for the next appointment and reason for missing the same.

 Greeting and welcoming the patients/guests/consultants both voice and face-to-face.

 Assisting patients to fill-up the registration form and then registering patients in SIVIS.

 Collecting payments and generating receipts for the patients.

 Preparing patients file (IVF files + Lab reports + SA report) for the next day appointments and informing same to consultants.

 Retrieving lab reports from the lab at regular interval and arranging the same in the alphabetical order.

 Following the patient flow as per standards and coordinating the same with other roles in the center.

 Scheduling appointments of the patients in a way which helps in minimizing patient waiting time in the system.

 Managing the patients waiting time in peak hours

Pay: ₹21,000.00 - ₹25,102.77 per month

Benefits:

  • Commuter assistance
  • Leave encashment
  • Life insurance
  • Paid time off
  • Provident Fund

Work Location: In person

Skills Required

Front Desk Life Insurance Provident Fund

Job Type

Full Time

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Nova IVF Fertility

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