Front Desk Receptionist

About the Role:

We are looking for a smart, presentable, and customer-focused Front Desk Executive to be the first point of contact for our clients. The ideal candidate will manage reception duties, handle client inquiries, and support the day-to-day operations of the clinic to ensure a smooth and pleasant experience for all visitors.

Key Responsibilities:

• Greet and welcome clients with a positive attitude and professional demeanor.
• Manage client check-ins, registrations, and appointment scheduling.
• Answer incoming calls, respond to inquiries, and direct calls/messages appropriately.
• Maintain the front desk area’s cleanliness, organization, and professional appearance.
• Handle client payments, billing, and maintain accurate records.
• Assist in maintaining client databases and follow up on leads or appointments.
• Coordinate with consultants, therapists, and other departments for smooth client flow.
• Ensure high standards of customer service and client satisfaction.
• Support administrative and clerical tasks as needed (e.g., filing, data entry, reports).

Required Skills & Qualifications:

• Bachelor’s degree or equivalent preferred.
• 1–3 years of experience in front office, customer service, or receptionist roles (preferably in clinic, salon, hotel, or wellness industry).
• Excellent communication, interpersonal, and telephone etiquette.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office and basic computer operations.
• Positive attitude, well-groomed, and team-oriented.

Key Attributes:

• Customer-centric and confident communicator
• Ability to stay calm under pressure
• Professional appearance and attitude
• Punctual, dependable, and detail-oriented

Benefits:

• Competitive salary & incentives
• Training and career growth opportunities
• Supportive and professional work environment

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person