Front Desk Executive - Male

As a Front Desk Receptionist in a healthcare setting, your primary responsibility will be to greet patients and visitors with professionalism, courtesy, and friendliness. You will be tasked with scheduling, confirming, and managing patient appointments through the clinic/hospital software. Answering incoming calls, addressing inquiries, and transferring calls to the appropriate departments will also be part of your daily tasks. In this role, you will collaborate closely with doctors, nurses, and other medical staff to ensure a smooth flow of patients within the facility. It will be your duty to uphold cleanliness and order at the front desk/reception area and maintain a welcoming environment for all individuals. Additionally, you will be responsible for collecting consultation fees, issuing receipts, and keeping billing records organized. Handling patient complaints, resolving minor issues, or escalating them appropriately will be essential aspects of your job. You will also be involved in assisting with filing, scanning, and organizing medical records and reports while adhering strictly to the confidentiality policies outlined by the hospital. The ideal candidate for this position should possess good communication skills in both verbal and written English as well as the local language. Basic computer knowledge and experience with hospital management software will also be necessary. A polite, presentable demeanor along with a patient-friendly attitude are key attributes for success in this role. Strong organizational skills, the ability to multitask, effective time management, and a collaborative approach to teamwork will be critical for excelling in this position. This is a full-time, permanent position that requires in-person work at the designated healthcare facility.,