Front Desk cum Guest Relations Executive (GRE)

Job Description: As a Front Desk Receptionist, your role involves greeting and assisting guests upon arrival with a welcoming attitude. You will be responsible for handling front desk operations, which includes check-in/check-out processes and managing reservations. Addressing guest inquiries and resolving issues promptly and professionally is another key responsibility. Coordination with other departments will be necessary to ensure guest satisfaction. It is essential to maintain a neat and organized front desk area to create a positive first impression. Key Responsibilities: - Greet and assist guests with a welcoming attitude - Handle front desk operations, including check-in/check-out and managing reservations - Address guest inquiries and resolve issues promptly and professionally - Coordinate with other departments to ensure guest satisfaction - Maintain a neat and organized front desk area Qualifications Required: - Proven experience in front desk or guest relations preferred - Excellent communication and interpersonal skills - Proficient in MS Office and basic front office systems - Presentable appearance and a customer-first mindset Please note that the job type for this position is Full-time and Permanent. The benefits include Provident Fund. The work schedule is during the day shift, and the work location is in person.,