Product Analyst / Customer Success Analyst Camu

0.0 years

0 Lacs

chennai, tamil nadu, india

On-site

Product Analyst / Customer Success Analyst Experience- Freshers Job Location - Chennai, Pallikaranai Job Mode - Work From Office This role focuses on gathering customer feedback, analysing product usage data and identifying opportunities to enhance product performance and user satisfaction. By closely collaborating with both internal teams and end-users, the Analyst ensures that product development aligns with real customer needs, driving adoption, retention and long-term success. Key Responsibilities: ؠAct as the liaison between customers, Product and Engineering teams. ؠAnalyze product usage trends, customer feedback and support ticket Fresh Desk/Redmine/Jira data to identify feature enhan...

Posted 1 month ago

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Service Desk Support Systems Plus

1.0 - 5.0 years

0 Lacs

pune, maharashtra

On-site

You will be joining SystemsPlus as an L1 Service Desk Support in Pune - Magarpatta with a hybrid work model. As an immediate joiner with 1-3 years of experience in IT Service Desk - Helpdesk, you will demonstrate excellent communication skills including active listening, empathy, technical proficiency, and professionalism both verbally and in writing. Your responsibilities will include providing in-depth Technical Support, advanced troubleshooting for Desktop, Active Directory, Outlook Configuration, O365 Applications, Printers, Scanners, DL, Shared Mailbox, etc. You will handle Remote Support Services, Desktop Support, and Technical Support while utilizing knowledge of ITIL V3, V4, and tick...

Posted 3 months ago

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