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1.0 - 4.0 years
5 - 10 Lacs
chennai
Work from Office
Language Specialist - F&A Services Objective of the Position: The person is responsible for handling external stakeholders via email and calls and coordinate internally to resolve the queries with language expertise Should be able to speak and write on the required language Respond to local language request received from internal as well as external stakeholders via Email and Phone Query follow up with internal and external stake holder in local language and clearance of the same Responsible for classification of invoices and provide coding for local language invoices Query record should be maintained on the follow ups and amendments. Meet the process requirement adhering deadlines and 100% quality. Proactive communications, identifies problems and fix it without dependency from agency. •Other transactional activities Education Bachelors degree. Language certification, At least B2 Grade. Qualifications Acquainted with Accounts Payable process. Knowledge and experience of customer service practices Language Expert, Need related certification. Industry Knowledge Language Proficiency Basic Financial Management System Proficiency in French (written and spoken) DELF/DALF certification preferred. Bachelors degree in Commerce, Accounting, Finance, or related field. 25 years of experience in finance operations or shared services. Familiarity with ERP systems (SAP, Oracle, etc.). Strong analytical and communication skills Thanks & Regards, Karthick Kumar Human Resources- Chn #9962252335
Posted 3 weeks ago
1.0 - 4.0 years
5 - 9 Lacs
hyderabad
Work from Office
Greetings from Amazon!! If interested kindly use the below link to register and take the assessment as a first step : https://www.amazon.jobs/en/jobs/2912405/ops-specialist-french-jwo-cs-cxqo DESCRIPTION : We, CXQOs 3P CS team, are diligently working every day to delight our customers by understanding customer issues and diving deep to provide quick resolution. Were looking to hire Customer Service Associate, who is passionate to solve customer issues, exhibits bias for action for problem solving and takes the extra mile to engage customers. The individual will be responsible for handling customer cases and driving it to quick resolution by working with cross-functional teams. Key job responsibilities : 1. Resolve customer issues and answer customer questions via e-mail, SIMs and voice calls. 2. Proficient in English and French, with excellent writing/reading and speaking abilities. 3. Maintain customer satisfaction by listening calmly and responding empathetically. 4. Work cross-functionally with internal teams to provide quick resolution. 5. Identify recurring customer issues and escalate to management to find scalable root-cause fixes. 6. Recommend and implement small-scale process simplification improvements. 7. Proactively raise issues/alarms that may have an impact on core deliverables or operations to leadership. 8. Maintain strict confidentiality and follow all applicable Amazon policies for securing confidential information. 9. Ensure compliance with procedures and SLAs while achieving quality and performance metrics. 10. Work on the Core queues with willingness to switch between different functions as per business requirement. 11. Drive quality, productivity, and process improvement while keep pace with teams growth, motivating others to meet the challenges of an extremely customer-focused and metrics driven environment. 12. Flexible to work in a 24*7 environment. 100% work from office role. Basic Qualification: 1. Bachelors Degree in any domain, preferably French. 2. 0 -2 years experience in French roles. 3. Proficiency in speaking/writing/reading French B2 and English.
Posted 4 weeks ago
0.0 - 3.0 years
0 Lacs
hyderabad, telangana
On-site
GlobalLogic is searching for a detail-oriented and linguistically proficient Associate Language Expert - French to assist in language and content operations. The ideal candidate should possess a strong command of both French and English, capable of translating, transcribing, and validating language data with high accuracy. This role necessitates cultural sensitivity, linguistic precision, and the ability to thrive in a fast-paced environment. Requirements: - 0-2 years of Experience as a French Translator/French Specialist - A2/B1 certification - Flexibility with Rotational Shifts & weekoffs (365 days, 24/7 support) - Excellent Communication Skills in both French and English (reading, writing, email etiquette) - Understanding of all forms of public transport - Skilled researcher proficient in utilizing various online sources in multiple languages - Keen attention to detail - Self-motivated - Secondary language proficiency in either German or Spanish (good to have) - 1 year of technical support or problem-solving experience preferred, but not mandatory - Ability to maintain a positive attitude and attention to detail during repetitive tasks - Adaptability and willingness to learn new projects and processes - Good judgment and decision-making skills - Educational background: Any Graduate - Customer service background in the Communications team is a plus but not necessary Job Responsibilities: - Ability to read and write provided text in the recommended format - Strong proficiency in French & English Grammar: Articulation, Sentence Structure - Coordination and adaptability between multiple workflows in a fast-paced environment - Strong Web-Research ability: Analyzing and interpreting patterns and trends, recording findings, and using appropriate software What We Offer: - Culture of caring: Prioritizing a culture of caring, inclusivity, and belonging - Learning and development opportunities for continuous growth - Interesting & meaningful work with impactful projects - Balance and flexibility to achieve work-life balance - High-trust organization: Emphasizing integrity and trust About GlobalLogic: GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner renowned for creating innovative digital products and experiences since 2000. We collaborate with clients worldwide to transform businesses and redefine industries through intelligent products, platforms, and services.,
Posted 2 months ago
0.0 - 3.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Greetings from Amazon!! If interested kindly use the below link to register and take the assessment as a first step : https://www.amazon.jobs/en/jobs/2912405/ops-specialist-french-jwo-cs-cxqo DESCRIPTION : We, CXQOs 3P CS team, are diligently working every day to delight our customers by understanding customer issues and diving deep to provide quick resolution. Were looking to hire Customer Service Associate, who is passionate to solve customer issues, exhibits bias for action for problem solving and takes the extra mile to engage customers. The individual will be responsible for handling customer cases and driving it to quick resolution by working with cross-functional teams. Key job responsibilities : 1. Resolve customer issues and answer customer questions via e-mail, SIMs and voice calls. 2. Proficient in English and French, with excellent writing/reading and speaking abilities. 3. Maintain customer satisfaction by listening calmly and responding empathetically. 4. Work cross-functionally with internal teams to provide quick resolution. 5. Identify recurring customer issues and escalate to management to find scalable root-cause fixes. 6. Recommend and implement small-scale process simplification improvements. 7. Proactively raise issues/alarms that may have an impact on core deliverables or operations to leadership. 8. Maintain strict confidentiality and follow all applicable Amazon policies for securing confidential information. 9. Ensure compliance with procedures and SLAs while achieving quality and performance metrics. 10. Work on the Core queues with willingness to switch between different functions as per business requirement. 11. Drive quality, productivity, and process improvement while keep pace with teams growth, motivating others to meet the challenges of an extremely customer-focused and metrics driven environment. 12. Flexible to work in a 24*7 environment. 100% work from office role. Basic Qualification: 1. Bachelors Degree in any domain, preferably French. 2. 0 -2 years experience in French roles. 3. Proficiency in speaking/writing/reading French B2 and English.
Posted 3 months ago
1.0 - 6.0 years
6 - 6 Lacs
chennai
Work from Office
We are hiring French language specialist with technical experience. Roles & Responsibilities Provide expert technical support to customers primarily through phone, email, and chat, addressing a wide range of application issues. Fluently communicate complex technical information in both French and English, ensuring clear understanding and effective resolution for all customers. Diagnose, troubleshoot, and resolve technical problems efficiently and accurately, guiding users through step-by-step solutions. Document all customer interactions, troubleshooting steps, and resolutions thoroughly and accurately in our CRM system. Maintain a high level of customer satisfaction through professional, empathetic, and effective communication. What We're Looking For: 1 year and above of experience in a technical support role. Fluency in French and English (written and spoken) is mandatory. Exceptional communication skills, both verbal and written, with the ability to explain technical concepts clearly to non-technical users. Flexibility to work in night shifts. Should be ready to work from office. Transport will be provided for both pick and drop(*25km radius). Salary 6 lakhs to 6.5 lakhs per annum. Should be able to join immediately. If interested, please share your updated resume to chn.hiring@foundever.com
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