Freight broker

Job Title: Freight Broker

Location: Mohali
Job Type: Full-Time

Experience: Minimum 1-6years

About KBS is a HR service provider company in India. Our team of professionals who secure global services projects and delivery teams are the driving force behind our continual success and growth. On call available 24 / 7, our operations team is focused entirely on ensuring that our customers deliverables are delivered on time. To support our everyday growing business, we are setting up in Mohali (Punjab).

About the Role:

This role will be full time basis an amalgamation of Customer service, Sales and Operations with administrative tasks.

A typical Night shift will involve responsibilities:

 Perform freight services, adhering to government and company regulations

 Create, coordinate, and manage pick-up and delivery schedules, coordinating with shippers, carriers, dispatchers, and customers

 Track and report shipment status of loads

 Ensuring that load movement happens as per schedule

 Assist the Nightshift Operations Supervisor in office

 Book orders with carriers and assist in preparation for loading

 Provide current and prospective customers with shipping quotes

 Maintain accurate records of all activity, ensuring freight paperwork is complete and approved prior to transportation

 Resolve freight discrepancies and keep relevant parties apprised

 Respond to customer concerns and queries in a timely, professional manner

 Manage multiple deliveries and process spot requests  Develop new sales strategies to generate leads, improve business, and develop a sales pipeline

 Identify safe carriers for freight services, develop business relationships with carrier contacts, and negotiate pricing agreements and contracts

 Maintain positive, productive relationships with customers, and contact them, as appropriate, for new business opportunities or to offer special promotions and discounts

 Remain abreast of emerging market trends

 Attending and making calls to our multicultural workforce.  Responding to customer calls/emails

 Responding to emails and assessing the alerts sent by drivers

 Tracking the loads using tracking portals and Data entry About you: To be successful for this role you must demonstrate that you

 have an excellent communication in English

 Can work in 9 hours of Night shift (actual timings will be advised)

 Can work 5-ON-2 days-OFF shift pattern

 Can use MS office suite specially MS excel and other business process applications  Can be Team player and has an eye for details

 Knowledge of transport industry is a plus but not compulsory More information you need

 An renumeration package will be offered based on your profile and You will be paid salary on Monthly basis.

 Our newly established office is in Vista Tower, Industrial area, Sector 75 Mohali (Punjab)

 Being a unique operation complete training will be given

Job Type: Full-time

Pay: ₹20,000.00 - ₹50,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• Freight Broker : 1 year (Required)

Work Location: In person