Company Description Mumbai-based Freakins is India’s fastest-growing Denim Wear brand catering to women. The brand aims to provide a constant variety in fashion by releasing new apparel every week. Freakins offers a wide range of styles meticulously designed and manufactured in-house, sold through direct-to-consumer channels and marketplaces to provide the finest denim wear for women in India. Role Description This is a full-time on-site role for a Retail Store Manager located in Mumbai. The Retail Store Manager will be responsible for ensuring customer satisfaction, providing excellent customer service, effective communication, store management, and retail loss prevention on a day-to-day basis. Qualifications & Skills Customer Satisfaction and Customer Service Effective Communication skills Store Management and Retail Loss Prevention Proven experience in retail management Strong leadership and organizational skills Knowledge of fashion trends and denim wear industry Ability to work in a fast-paced environment Previous experience in denim wear retail is a plus Show more Show less
Company Description Freakins, based in Mumbai, is India’s fastest-growing denim wear brand, focusing on bold and comfortable fashion. Started by Shaan Shah and Puneet Sehgal in 2021, the brand experiments with designs and materials, aiming to provide a fresh take on iconic denim for women. Freakins launches new apparel every week, boasting over 35 categories and 800 styles, all meticulously designed and manufactured in-house. With products sold through direct-to-consumer channels and marketplaces, Freakins seeks to embody and extend the personality of its Gen-Z-focused audience. Role Description This is a full-time, on-site role for a Store Assistant located in Mumbai. The Store Assistant will be responsible for assisting customers, managing store inventory, organizing merchandise, and maintaining the overall store appearance. The role also involves providing excellent customer service, handling sales transactions, and supporting the team with training and onboarding new staff members. Qualifications Excellent Communication and Customer Service skills Retail Sales experience and strong Organization Skills Understanding of retail KPIs (a must) Ability to train and support new team members Team player with a positive attitude High school diploma or equivalent; additional education in retail management or related field is a plus Show more Show less
What We’re Looking For Prior experience in an apparel or fast fashion brand (preferred). Strong portfolio showcasing design & video editing skills. Proficiency in Photoshop, Illustrator, Premiere Pro & more. Currently pursuing or completed a degree in design/visual arts. What You’ll Do Design marketing materials & website creatives. Maintain brand consistency across all designs. Create reusable design templates. Edit videos for marketing content. About Company: Freakins is a fast-fashion brand for Gen-Z women. We are obsessed with bringing customers the latest in fashion through a full-stack supply-chain model that owns product development, design, and factories across India and China.
What We’re Looking For: - Prior experience in an apparel or fast fashion brand (preferred). - Strong portfolio showcasing design & video editing skills. - Proficiency in Photoshop, Illustrator, Premiere Pro & more. - Currently pursuing or completed a degree in design/visual arts. What You’ll Do: - Design marketing materials & website creatives. - Maintain brand consistency across all designs. - Create reusable design templates. - Edit videos for marketing content. Job Type: Internship Contract length: 3 months Pay: ₹8,086.00 - ₹12,000.00 per month Work Location: In person Expected Start Date: 21/07/2025
Job Summary: We are looking for a detail-oriented and proactive Admin Executive to oversee daily administrative operations, ensure office efficiency, and support multiple departments. The ideal candidate will be organized, reliable, and capable of handling a variety of administrative and clerical tasks. Key Responsibilities: Manage day-to-day administrative operations and ensure smooth functioning of the office Coordinate with vendors, suppliers, and service providers for facility and maintenance needs Maintain records of office expenses, bills, reimbursements, and petty cash Oversee travel and accommodation arrangements for staff Maintain stock of office supplies and place orders when necessary Ensure timely servicing and maintenance of office equipment Handle incoming calls, emails, and visitors courteously and professionally Coordinate with HR and Accounts departments for documentation, joining formalities, and payroll inputs Support logistics and event coordination for company activities Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Expected Start Date: 04/08/2025
Company Description Freakins, based in Mumbai, is Indias rapidly growing denim wear brand known for bold and comfortable designs. Founded by Shaan Shah and Puneet Sehgal in 2021, the brand experiments with designs and materials under the motto Dare to experiment. Freakins offers a wide range of denim styles for women, with over 35+ categories and 800 styles, focusing on providing trendy, fashionable, and comfortable apparel. With a Gen-Z focus, all styles are designed and manufactured in-house, sold through direct-to-consumer channels and marketplaces. Role Description This is a full-time Video Editor role located on-site in Mumbai. The Video Editor will be responsible for producing and editing engaging videos, performing color grading, and creating motion graphics. The role also involves collaborating with the graphics team to ensure cohesive and visually compelling content. Qualifications Video Production and Video Editing skills Expertise in Video Color Grading and Motion Graphics Proficiency in Graphics design Strong attention to detail and creativity Excellent communication and teamwork skills Experience in working in a fast-paced environment Degree in Film Production, Media Studies, or related field is a plus Show more Show less
You will be joining Freakins, India's fastest-growing Denim Wear brand, dedicated to offering bold and comfortable fashion choices for women. Founded in 2021 by Shaan Shah and Puneet Sehgal, Freakins boasts a collection of over 1500 styles, including trendy fits, washes, and rips tailored to various body types and style preferences. As a full-time on-site Customer Representative based in Mumbai at Freakins, your primary duty will revolve around ensuring customer satisfaction. Your responsibilities will include providing exceptional customer support, maintaining open and effective communication channels, delivering high-quality service, and elevating the overall customer experience on a daily basis. To excel in this role, you should possess strong skills in Customer Satisfaction, Customer Service, Customer Support, and Customer Experience. Additionally, effective communication abilities, prior experience in customer-facing positions, adept multitasking skills, and the capacity to prioritize tasks efficiently are key requirements. A keen understanding of fashion industry trends, fluency in multiple languages, and a Bachelor's degree in Business or a related field are highly desirable qualifications. The salary offered for this position ranges from 25,000 to 31,000 INR per month, providing a competitive compensation package for your valuable contributions at Freakins.,
As a Store Assistant Intern at Freakins in Mumbai, you will play a crucial role in ensuring a positive shopping experience for customers. Your responsibilities will include engaging with customers to provide excellent service, supporting retail sales efforts, maintaining store organization, assisting with stock management, and contributing to a clean and welcoming store environment. Your primary tasks will involve interacting with customers to ensure their needs are met and assisting in achieving sales targets. You will be responsible for keeping the store well-organized, ensuring that products are displayed neatly and are easily accessible. Additionally, you will assist in stock replenishment, manage inventory, and categorize products effectively. To excel in this role, you should possess strong communication and customer service skills, along with experience in retail sales and organizational abilities. Attention to detail and the ability to work in a fast-paced environment are essential. An interest in the fashion and retail industry, coupled with a willingness to learn and grow in a dynamic fashion environment, will be advantageous. Collaboration with team members to achieve store objectives and sales targets is a key aspect of this role. If you are enrolled in or have recently graduated from a related field of study, and are keen on gaining practical experience in the retail sector, this internship opportunity at Freakins could be an ideal fit for you.,
You will be working with Freakins, a rapidly expanding fashion brand that is committed to providing top-notch apparel while prioritizing customer satisfaction. As the Customer Support Manager, your role will involve leading the support team, elevating customer experience, and optimizing operational efficiency. Your responsibilities will include managing, guiding, and nurturing the customer support team to ensure exceptional performance. Overseeing customer interactions through various channels such as email, chat, social media, and calls will be crucial to maintaining a high level of service. You will also be responsible for addressing escalations, resolving intricate customer issues, and ensuring prompt solutions. Identifying deficiencies in support processes, implementing effective solutions to boost efficiency and response times, and monitoring key metrics like response time, resolution time, CSAT, and NPS will be part of your routine. Collaborating closely with internal departments such as operations, logistics, product, and marketing to address customer queries and enhance the overall experience will be essential. Conducting training sessions to enhance team members" skills in best practices, product knowledge, and customer service etiquette will also be a key aspect of your role. Leveraging CRM tools and customer support software for streamlined communication and reporting will aid in your tasks. To excel in this role, you should possess 5-10 years of customer support experience, including 2-3 years in a managerial or leadership capacity. Strong problem-solving abilities, effective communication skills (both verbal and written), familiarity with customer service platforms like Zendesk or Freshdesk, and the capability to analyze customer feedback for actionable improvements are prerequisites. Prior experience in the fashion or e-commerce industry will be advantageous. In return, we offer a competitive salary and benefits, the chance to be part of a rapidly growing fashion brand, a vibrant and collaborative work environment, as well as opportunities for career advancement and leadership development.,
As the Head Buyer at Freakins, you will play a pivotal role in shaping the product assortment of our fast-growing fashion brand. Your primary responsibility will be to curate collections that are not only trendsetting but also commercially viable. To excel in this role, you must have a deep passion for fashion, a keen eye for emerging styles, and a strong understanding of customer preferences. Your day-to-day tasks will involve leading assortment planning by closely monitoring trends and identifying commercial opportunities. You will collaborate with designers, pattern masters, and merchandisers to develop collections that resonate with our target audience. Additionally, you will be responsible for sourcing and negotiating with factories to optimize costs without compromising on quality. To succeed in this role, you must stay ahead of global fashion trends, continuously researching market shifts, and inspiring innovative collections. Building and maintaining strong vendor relationships will be crucial to ensure a seamless sourcing and supply chain process. Your ability to drive pricing, inventory, and markdown strategies will be essential in maximizing profitability while keeping our products fresh and exciting. The ideal candidate for this position should have 8-12 years of experience in fashion buying, particularly in denim, bottomwear, and fast fashion. You should be deeply passionate about fashion, fabrics, fits, and patterns, constantly seeking inspiration to create iconic collections. Your strong commercial acumen and data-driven approach will guide you in making stylish yet profitable decisions. Moreover, your leadership skills will be instrumental in inspiring a team of designers, merchandisers, and sourcing professionals to bring our most coveted products to market. In return, we offer you a leadership role where you can shape the product and buying strategy of our high-growth fashion brand. You will receive competitive compensation with performance-based incentives, high autonomy in creating trendsetting assortments, and the opportunity to work in a fast-paced, fashion-forward environment where creativity and commercial success go hand in hand. If you are passionate about fashion, obsessed with trends, and have the vision to curate iconic collections, we are excited to hear from you!,