Make outbound calls to CSD vehicle enquiry leads received via Fouji Adda App and website. Explain the car booking process, eligibility, and available variants clearly. Assist customers with loan and insurance options, documentation, and application process. Guide customers for required paperwork. Maintain follow-up with customers and ensure maximum lead conversion. Update lead status daily in CRM and coordinate with backend team for timely processing. Handle basic customer queries related to price, documents, car delivery, finance, etc. Build trust with customers through polite and patient communication. Provide accurate information without overpromising or misinformation.
As a Car Loan Sales Executive, you will be responsible for assisting in availing car loans. You will guide customers in selecting the right loan product, explain terms and benefits, and coordinate with banks/NBFCs for loan file processing. This is a customer-facing role requiring excellent communication, trust-building, and sales skills. Key Responsibilities Lead Handling & Conversion Call, counsel, and convert incoming leads. Understand customer requirements, loan eligibility, and urgency. Share quotations, EMI options, and loan offers from multiple banks/NBFCs. Customer Relationship Management Explain car loan process in simple and transparent language. Build trust and confidence while handling sensitive financial documents. Provide regular updates to customers on loan file progress. Loan File Processing Collect and verify required KYC, salary slips, service documents, and other paperwork. Coordinate with loan processors and banking partners for approval and disbursement. Ensure smooth end-to-end loan processing before car delivery. Team Collaboration Work closely with Sales Executives (Car Bookings), Loan Processors, and Insurance Advisors. Update lead status daily in CRM and follow-up pipeline.
Key Responsibilities Customer Interaction & Query Resolution Attend inbound calls, WhatsApp queries, and emails from customers. Provide clear, step-by-step guidance on car booking, loan, and insurance processes. Build trust with customers by addressing their concerns promptly and politely. Lead Management & Follow-ups Record customer details in the CRM and ensure accurate categorization. Follow up on pending queries and ensure timely updates to customers. Operations & Coordination Assist customers in preparing and submitting required documents. Coordinate with dealers, loan processors, and insurance advisors for smooth processing. Track status of bookings, finance approvals, and deliveries; update customers accordingly. Quality & Reporting Maintain high call quality standards and follow company call scripts where applicable. Submit end-of-day reports on calls handled, leads updated, and issues resolved. Escalate complex cases to the senior operations/sales manager. Key Skills Required Excellent communication skills in Hindi & English (knowledge of regional languages is a plus). Ability to empathize and build trust with customers. Basic knowledge of automobile sales, finance, and insurance (training will be provided). Strong organizational skills to manage documentation and follow-up tasks. Computer literacy: CRM usage, MS Office, and WhatsApp Business handling.
We are looking for a motivated Motor Insurance Renewals & Retention Executive to handle insurance renewal processes, build strong relationships with customers, and ensure high retention rates. The role involves contacting customers whose vehicle insurance is due for renewal, explaining policy benefits, providing competitive quotes, and ensuring smooth policy issuance. This role requires excellent communication, persuasion, and relationship management skills. Key Responsibilities Contact existing customers whose motor insurance policies are expiring. Provide renewal reminders via phone. Share competitive insurance quotes and explain differences between insurers. Assist customers in completing the renewal process seamlessly. Coordinate with insurance partners to issue policies quickly and accurately. Process & Compliance Maintain accurate customer records in CRM. Ensure compliance with IRDAI regulations and company policies. Handle customer queries and grievances with professionalism. Key Skills & Competencies Excellent communication skills in Hindi and English (knowledge of regional languages is a plus). Strong persuasion, negotiation, and problem-solving abilities. Customer-first attitude with patience and empathy. Knowledge of motor insurance products, claims, and add-ons (training will be provided).
Key Responsibilities Handle recruitment, onboarding, and employee documentation. Maintain attendance, leave, and incentive trackers. Oversee office discipline, dress code, and ID cards. Manage vendor coordination, stationery, and office upkeep. Organize team activities and event celebrations. Maintain HR records and submit weekly reports to management. Support basic admin & operational tasks as required.
Job Title: Inside Sales Executive – Car Insurance Renewal (Defence Segment) Location: DWARKA MOR Job Type: Full-time Job Description: We are hiring Inside Sales Executives for our Car Insurance Renewal Department. You’ll be handling ready leads of defence personnel and helping them renew their car insurance easily over call. Responsibilities: Call and assist defence customers for car insurance renewal. Explain policy details, renewal benefits & offers. Convert assigned ready leads into renewals. Maintain follow-ups and achieve daily targets. Requirements: Good communication skills in Hindi/English. Target-oriented and confident on calls. Freshers & experienced candidates both can apply. Prior experience in telecalling / insurance / BPO will be a plus. Salary: ₹15,000 – ₹25,000 per month + incentives Timing: 9:45 AM to 6:45 PM] Location: First Floor, Plot No WZ-C-14-23, near Dwarka Mor Metro Station, Patel Garden, Dwarka, New Delhi, Delhi, 110059 Just Near to Dwarka Mor metro station, Pillar number 786 Located above Ananda Dairy, on the First Floor." Contact: simran (HR) 8882646161
Job Title: Client Relationship Executive – Defence Segment Location: Dwarka Mor, Delhi Job Type: Full-time Salary: ₹15,000 – ₹25,000 per month + Attractive Incentives Office Timings: 9:45 AM – 6:45 PM Job Description: Join our growing team to manage and convert ready leads of defence personnel for car deals and insurance. No cold calling – you’ll focus on relationship management and lead conversion only. Responsibilities: Handle ready leads provided by the company. Convert leads into successful car deals or insurance renewals. Maintain strong client relationships for repeat business. Work towards achieving monthly sales targets. Requirements: Excellent communication and interpersonal skills. Confident, goal-oriented & motivated personality. Sales experience preferred but not mandatory (freshers welcome). Perks & Benefits: Attractive incentives & commissions on each conversion. Supportive team environment. Growth opportunities for high performers. 📩 Apply now & start earning with ready leads!
Job Title: Client Relationship Executive – Defence Segment Location: Dwarka Mor, Delhi Job Type: Full-time Salary: ₹15,000 – ₹25,000 per month + Attractive Incentives Office Timings: 9:45 AM – 6:45 PM Job Description: Join our growing team to manage and convert ready leads of defence personnel for car deals and insurance. No cold calling – you’ll focus on relationship management and lead conversion only. Responsibilities: Handle ready leads provided by the company. Convert leads into successful car deals or insurance renewals. Maintain strong client relationships for repeat business. Work towards achieving monthly sales targets. Requirements: Excellent communication and interpersonal skills. Confident, goal-oriented & motivated personality. Sales experience preferred but not mandatory (freshers welcome). Perks & Benefits: Attractive incentives & commissions on each conversion. Supportive team environment. Growth opportunities for high performers. 📩 Apply now & start earning with ready leads!
🚗 Job Title: Car Loan Processing Executive – Sales Location: Dwarka Mor, New Delhi Job Type: Full-time Salary: ₹15,000 – ₹20,000 per month + attractive incentives + travel allowance About the Role: We are hiring a Car Loan Processing Executive (Sales) to join our growing automobile finance team. The candidate will be responsible for handling car loan sales, documentation, and coordination with customers and finance partners. This role involves both office and field activities, including assisting customers in completing loan formalities and ensuring smooth processing until final disbursement. Key Responsibilities: 1. Lead Management & Sales Conversion Contact potential customers interested in car loans. Explain loan schemes, eligibility, EMI options, and finance offers. Generate leads through customer visits, references, or dealership coordination. Convert leads into successful loan applications. 2. Documentation & Verification Collect and verify all required customer documents (KYC, income proof, address proof, etc.). Ensure accuracy and completeness of all paperwork before submission. Assist customers in filling out loan forms and digital submissions. 3. Coordination with Banks / NBFCs Work closely with banking or finance partners for loan approvals and disbursals. Track application status and follow up for approvals or queries. Maintain communication between customer, dealer, and finance team. 4. Customer Service & Post-Disbursal Support Provide regular updates to customers regarding loan processing. Handle any issues related to document verification or payment schedule. Build long-term relationships to encourage repeat and referral business. 5. Reporting & Compliance Maintain daily sales records, customer interaction details, and status updates. Ensure all processes follow company and RBI guidelines. Submit timely reports to the Sales/Branch Manager. thRequirements: Education: Minimum 12th pass / Graduate preferred. Experience: 0–2 years (freshers with good communication skills may apply). Must have: Two-wheeler and valid driving license. Basic understanding of loan process, documentation, and EMI calculation. Proficiency in handling Excel, PDF, WhatsApp, and mobile apps for document sharing. Good communication and convincing skills. Should be comfortable with field visits and customer handling.
Job Title: Field Sales Executive – Car Delivery & Documentation Location: Dwarka Mor, New Delhi Job Type: Full-time Salary: 💰 ₹15,000 – ₹18,000 per month + incentives + travel allowance Experience: 0–2 years (freshers can apply). Job Description: We are hiring a Field Sales Executive to handle car delivery and related documentation. The role includes coordinating between customers, the showroom, and RTO offices to ensure smooth delivery and paperwork completion. The candidate must have a two-wheeler for daily field visits and coordination tasks. Key Responsibilities: Manage car delivery from showroom to customer. Check and organize all vehicle documents (invoice, insurance, RC, etc.). Handle RTO work, registration process, and number plate follow-ups. Assist customers with license and paperwork requirements. Maintain regular communication with clients for a smooth experience. Support the sales and operations team in field-related task Requirements: Two-wheeler and valid driving license – mandatory. Basic knowledge of RTO documentation and car delivery process. Good communication and presentation skills. Comfortable with fieldwork and outdoor activities.
Job Title: Field Sales Executive – Car Delivery & Documentation Location: Dwarka Mor, New Delhi Job Type: Full-time Salary: 💰 ₹15,000 – ₹18,000 per month + incentives + travel allowance Experience: 0–2 years (freshers can apply). Job Description: We are hiring a Field Sales Executive to handle car delivery and related documentation. The role includes coordinating between customers, the showroom, and RTO offices to ensure smooth delivery and paperwork completion. The candidate must have a two-wheeler for daily field visits and coordination tasks. Key Responsibilities: Manage car delivery from showroom to customer. Check and organize all vehicle documents (invoice, insurance, RC, etc.). Handle RTO work, registration process, and number plate follow-ups. Assist customers with license and paperwork requirements. Maintain regular communication with clients for a smooth experience. Support the sales and operations team in field-related task Requirements: Two-wheeler and valid driving license – mandatory. Basic knowledge of RTO documentation and car delivery process. Good communication and presentation skills. Comfortable with fieldwork and outdoor activities.