Operations Management Oversee all daily restaurant operations including opening, service, and closing procedures. Ensure smooth coordination between the front-of-house and kitchen teams. Maintain cleanliness, hygiene, and ambiance standards as per brand SOPs. Staff Management Supervise, schedule, and train staff to ensure high performance and teamwork. Conduct regular team briefings and performance reviews. Handle staffing requirements including hiring, onboarding, and disciplinary actions. Customer Service Ensure excellent guest experience through prompt and courteous service. Handle customer complaints or queries professionally and promptly. Monitor guest feedback and take corrective actions when needed. Sales & Profitability Monitor daily sales, cost control, and profitability. Achieve monthly revenue and operational targets. Implement strategies to increase sales (upselling, promotions, events). Inventory & Procurement Monitor stock levels of food, beverages, and consumables. Coordinate with vendors for timely and cost-effective procurement. Minimize wastage and pilferage. Compliance & Safety Ensure compliance with FSSAI, fire safety, and local legal regulations. Maintain documentation for audits and inspections. Conduct regular safety and hygiene checks. Reporting & Communication Prepare daily, weekly, and monthly reports on sales, staff, and expenses. Communicate effectively with senior management and team members. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Overtime pay Performance bonus Work Location: In person
Minimum 1–3 years of experience in restaurant or hospitality service Strong communication and interpersonal skills Good leadership and team coordination abilities Basic knowledge of POS systems and billing procedures Well-groomed and customer-service focused Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Food provided Paid sick time Paid time off Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Supplemental Pay: Overtime pay Work Location: In person
Greet guests warmly upon arrival and thank them upon departure. Manage reservations and waitlists efficiently using booking systems or manual logs. Escort guests to tables and present menus. Coordinate with servers and management to ensure smooth table flow. Maintain cleanliness and organization of the front desk and entrance area. Answer incoming calls and provide accurate information about the restaurant. Manage guest inquiries, complaints, or special requests in a polite and professional manner. Maintain up-to-date knowledge of the menu and ongoing promotions. Ensure a positive guest experience and report any issues to the management. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Food provided Paid sick time Paid time off Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Supplemental Pay: Overtime pay Shift allowance Work Location: In person