Floor Supervisor

Job description:

• Supervise daily operations on the service floor, ensuring timely execution of repairs and services as per job cards.
• Allocate work to technicians based on skill level, availability, and job complexity.
• Monitor ongoing repair jobs for quality and adherence to OEM guidelines.
• Ensure the use of proper tools, equipment, and diagnostic devices as per manufacturer standards.
• Track job status and update service advisors to ensure timely vehicle delivery to customers.
• Perform root cause analysis for repeat complaints or escalated technical issues.
• Ensure pre-delivery inspection (PDI), road tests, and final quality checks are conducted before vehicle handover.
• Coordinate with parts department for availability and timely issuance of spares.
• Monitor technician productivity, efficiency, and bay utilization.
• Ensure workplace safety, cleanliness, and compliance with service SOPs and audit requirements
• Deep understanding of vehicle systems: engine, transmission, suspension, brakes etc.
• Knowledge of DMS (Dealer Management System) for job tracking and technician allocation.
• Experience with warranty repairs, estimations, and cost control.
• Understanding of workshop KPI metrics: Efficiency, Productivity, Repeat Repairs, etc.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Schedule:

• Morning shift

Supplemental Pay:

• Yearly bonus

Work Location: In person