Floor Supervisor

As a customer service representative, your primary responsibility will be handling customer inquiries and concerns in a professional and efficient manner. You will need to possess excellent communication skills to ensure that customers are provided with accurate and timely information. In addition to customer service duties, you will also be responsible for preparing estimates for services requested by customers. This will involve gathering necessary information, calculating costs, and providing detailed breakdowns of the services to be provided. Furthermore, part of your role will involve assigning technicians to carry out the services requested by customers. You will need to coordinate with the technical team to ensure that the right technician is selected based on their expertise and availability. Overall, your role will be crucial in ensuring that customers receive high-quality service and that their needs are met effectively. Your ability to multitask, communicate clearly, and work well under pressure will be key to success in this position.,