Floor Supervisor

Job Title: Floor Supervisor – Automobile Service
Location: Pune, Maharashtra

About Us:
Renault Pune, operated by Unnati Vehicles Pvt. Ltd., is a trusted name in automobile sales and service. We are seeking an experienced Floor Supervisor to manage workshop operations, ensure productivity, and deliver exceptional customer satisfaction.

Key Responsibilities:

• Maintain 95% attendance and attend at least 80% in-house training sessions conducted by Cotech.
• Allocate work to technicians based on skill matrix, ensuring 80% productivity.
• Maintain 80% workshop bay productivity and track timely deliveries.
• Manage the Service Control Board and floor tracking sheets.
• Coordinate with Cotech for carry-over vehicles and complex cases.
• Complete all documentation as per Care SOP (Repair Orders, Vehicle Inspection Sheets).
• Ensure adherence to Care SOP for smooth service operations.
• Achieve 85% same-day delivery rate.
• Maintain 5S process for cleanliness and organization of tools and equipment.
• Report daily to Cotech and Service Manager.
• Ensure achievement of NPS score targets as per RIPL guidelines.
• Collaborate with Service Advisors, Warranty In-charge, Parts Department, FI, and Cotech.

Requirements:

• Diploma/ITI in Automobile or related technical qualification.
• Prior experience in workshop supervision or job control in the automobile industry.
• Strong organizational, leadership, and communication skills.
• Knowledge of vehicle repair processes and productivity management.
• Commitment to customer satisfaction and quality service.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person