Floor In-charge

The Floor In-Charge is responsible for overseeing the daily operations of the two-wheeler service floor. This role ensures that all repair and maintenance work is completed efficiently, maintaining high standards of quality, safety, and customer satisfaction.

Key Responsibilities:

• Supervise and coordinate daily workshop activities and technician assignments.
• Ensure all two-wheelers are serviced and repaired as per job card and manufacturer standards.
• Monitor work progress and ensure timely job completion and delivery.
• Conduct job card opening and closing verification with Service Advisors.
• Ensure proper usage of tools, equipment, and adherence to workshop safety protocols.
• Check the quality of work before vehicle delivery (final inspection coordination).
• Maintain discipline and cleanliness on the shop floor.
• Support technicians with technical guidance and troubleshooting.
• Monitor productivity and efficiency of the workshop team.
• Coordinate with the parts department for required spare parts.
• Report daily service progress and issues to the Service Manager.
• Handle customer concerns related to service quality and ensure prompt resolution.

Required Skills & Qualifications:

• Diploma / ITI in Automobile or Mechanical Engineering or Any Degree.
• Minimum 2–5 years of experience in a two-wheeler service workshop.
• Strong technical knowledge of two-wheeler maintenance and repair.
• Leadership and team-handling skills.
• Good communication and problem-solving ability.
• Knowledge of DMS (Dealer Management System) preferred.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person