Fleet Operations

Job Responsibilities

• Handle Taxi Booking for clients, ensuring timely and accurate bookings based on their preferences and requirements.
• Collaborate with vendors to negotiate competitive rates and secure the best possible deals for our clients.
• Maintain a database of preferred Cabs and vendors , including their amenities, pricing, and policies.
• Establish strong relationships to expand our network and offer a wider range of options.
• Negotiate contractual agreements with Taxi vendors to secure favorable terms, exclusive rates, and additional perks for our clients.
• Communicating with customers to answer questions about booking, pricing, or schedules.
• Collecting payment from customers for booking, including cash, credit card transactions, checks, or money orders.
• Entering customer information into a computer system to issue tickets or update records.
• Explain applicable fees and taxes for each ticket.
• Helping clients with travel-related questions.
• Working alongside the tours sales team.

Skills

• Excellent communication and interpersonal skills
• Problem-solving skills
• Strong negotiation skills

Requirements

• Minimum 2-3 years of experience in Taxi Booking
• Bachelors or Diploma in Travel, tourism, or any related field.
• Experience in managing corporate clients
• Ability to work in a fast-paced environment
• Fluent in written and spoken English
• Proficient working on MS-Excel

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Application Question(s):

• Have you had any experience in taxi booking / ground transport operations? If yes, how many years of experience do you have?
• How many years of experience you have in Negotiation?
• Are you comfortable handling customer queries related to bookings, pricing, cancellations, and payments?
• How many years of experience you have in MS-Excel?
• How soon can you join us, if selected?

Work Location: In person