We’re hiring a fresher to assist with product support, documentation, and basic client interaction. Key Responsibilities : Reply to client queries via WhatsApp and email Take support calls and conduct product demos (after training) Create simple user guides and video tutorials Log tickets and track tasks using Jira Help with onboarding and training new users Requirements : Good spoken and written English Basic computer knowledge Willing to learn and handle client communication Full-time availability at our Ahmedabad office Nice to Have : Familiarity with Jira, Google Docs, Zoom, Loom, etc. Any experience making videos or how-to guides