FISCO International LLP

KEY TASKS You will play an integral role in ensuring the services we offer are delivered in a timely manner at the highest standards. You will be the first point of contact for all enquiries, so it is essential you make a good impression. Assist the operation teams with reactive requests, quotes and scheduled task management. To take calls and respond to emails from customers being both helpful and polite. Utilise the Taskye (our inhouse software) and any other systems/applications deemed necessary to carry out the requirements of the job. Instruct suppliers to carry out work and monitor and manage them for event closure details. Update suppliers contact details for each event as appropriate. Assist upkeep of supplier compliance/service records/certificates and allocation to Taskye. Ensure building and contact information in Taskye is kept up to date and relevant. Other ad-hoc duties, as required by the Service Desk Manager, e.g. cover for delayed tasks due to holidays and sick leave. WHAT ARE WE LOOKING FOR? Full training will be provided for the role, but we are ideally looking for previous experience with a customer service position- e.g. call center, retail, hospitality or helpdesk. Excellent communication skills, both written and verbal. Willingness to exceed customer expectations. Ability to take initiative, prioritize and manage time effectively. Self-motivated and positive attitude. Ability to work on your own and within a team. Innovative and imaginative. Flexibility and adaptiveness to change. WHAT YOU’LL GET FROM US A team where you can voice your own opinion, make an impact and where you and your experience are valued. We offer ample opportunities for internal progression, enabling you to engage in cross-training and actively shape your career trajectory within the company. Our support extends to employees eager to pursue diverse interests, ensuring your professional development is both enriching and aligned with your aspirations. JOB DETAILS Hours of Work: Monday to Friday 08:30-17:30 (UK Time) Location: Mohali, India Job Types: Full-time, Fresher Pay: From ₹20,000.00 per month Application Question(s): Verbal and written skills- English Education: Bachelor's (Required) Experience: Customer service: 1 year (Preferred) Location: Mohali, Punjab (Required) Shift availability: Night Shift (Required) Work Location: In person

Key Tasks Maintain the sales and purchase ledger on Microsoft Dynamics 360 for designated clients Post invoices and employee expenses to Dynamics 360 Process supplier payments and handle incoming queries via telephone Assist with the preparation of month-end management accounts Manage the internal invoicing system for variable charges and prepare supporting documentation for client billing Generate sales invoices as directed by the Finance Manager Communicate effectively with suppliers and resolve queries Perform general administrative duties as required Support the wider finance team with ad hoc tasks as needed Education A good general education is essential in a subject allied to the areas of accountancy and ideally an AAT/ACCA/CIMA studier Experience Prior experience in a finance-related role is desirable. Bright, proactive individuals with Desirable Skills Knowledge of Dynamics 360 package a distinct advantage Technical Skills Proficient in Microsoft Office (Word, Excel, Outlook). Strong analytical, logical, and problem-solving abilities. Excellent communication and interpersonal skills. High attention to detail and organisational ability Personal Attributes Self-motivated and enthusiastic team player. Flexible, hard-working, and eager to take initiative. Willing to contribute to various aspects of the business. Innovative, imaginative, and open to new ideas. Team-oriented, with a mindset for collaboration and succession planning. Ambitious and keen to grow with the company. Job Types: Full-time, Permanent Pay: Up to ₹300,000.00 per year Application Question(s): Proficient in English Education: Bachelor's (Required) Experience: Accounts payable: 1 year (Required) Accounting: 1 year (Required) Location: Mohali, Punjab (Preferred) Shift availability: Night Shift (Required) Work Location: In person

Key Tasks Maintain the sales and purchase ledger on Microsoft Dynamics 360 for designated clients Post invoices and employee expenses to Dynamics 360 Process supplier payments and handle incoming queries via telephone Assist with the preparation of month-end management accounts Manage the internal invoicing system for variable charges and prepare supporting documentation for client billing Generate sales invoices as directed by the Finance Manager Communicate effectively with suppliers and resolve queries Perform general administrative duties as required Support the wider finance team with ad hoc tasks as needed Education A good general education is essential in a subject allied to the areas of accountancy and ideally an AAT/ACCA/CIMA studier Experience Prior experience in a finance-related role is desirable. Bright, proactive individuals with Desirable Skills Knowledge of Dynamics 360 package a distinct advantage Technical Skills Proficient in Microsoft Office (Word, Excel, Outlook). Strong analytical, logical, and problem-solving abilities. Excellent communication and interpersonal skills. High attention to detail and organisational ability Personal Attributes Self-motivated and enthusiastic team player. Flexible, hard-working, and eager to take initiative. Willing to contribute to various aspects of the business. Innovative, imaginative, and open to new ideas. Team-oriented, with a mindset for collaboration and succession planning. Ambitious and keen to grow with the company. Job Types: Full-time, Permanent Pay: Up to ₹300,000.00 per year Application Question(s): Proficient in English Education: Bachelor's (Required) Experience: Accounts payable: 1 year (Required) Accounting: 1 year (Required) Location: Mohali, Punjab (Preferred) Shift availability: Night Shift (Required) Work Location: In person

Key Tasks · To maintain Sales & Purchase ledger on Dynamics for specified clients and companies · To manage company cash flow and debt collection process · To manage internal invoicing system for variable & fixed charges and producing backup documents for client charges · To maintain client invoicing accuracy including aged PORs and invoice query resolution · To support the allocated account director and account manager with all financial aspects of the relevant contracts · To build relationships and work closely with operations and mobilisation teams · To produce savings and JEM reports · To improve contract gross margin and meet expected budgets · To ensure all contract profitability is achieved within 3 months of going live · To produce month end management accounts on time · To ensure WIP balances are invoiced to clients each month · To ensure accrued income balances are invoiced to clients each month · To maintain and manage accrual and prepayment balances monthly · To maintain accrual balances and identifying areas where no costs are being incurred and analysis on unnecessary accruals · To maintain variable works accuracy and ensure completed works are invoiced and not greater than 3 months old · To ensure variable labour and expenses for direct staff is charged to clients each month · To carry out cost vs. budget trend analysis · To review and check quarterly VAT returns · To process payroll for specific contracts where applicable · To maintain accurate fixed asset registers · To produce monthly board reports · To manage finance team on a day to day basis allocating tasks as required · To carry out all necessary year end work and audit requirements to accounts sign off · To manage the relevant allocated accounts assistant · To maintain minimal invoice coding on Dynamics · To invoice for rebates to suppliers on the agreed frequency · To monitor and maintain finance processes · To review and confirm accuracy of company credit card Key Performance Indicators Contract Management: Full ownership and management of all financial aspects of specified contracts Profitability: Achieve/Exceed budgeted gross margin Invoicing: Ensure all invoices to be issued accurately by 3rd working day to all clients each month Relationships: Develop and build relations with all clients and internal operations teams Management Accounts : Ensure all management accounts to be completed by 15th of each month including balance sheet reconciliations WIP: Ensure all WIP to be invoiced to clients by the following month Accrued Income: (Unbilled Receivables) Ensure all accrued income to be invoiced to clients by the following month Debt: Ensure maximum overdue debt to be no more than 10% of total debt at any time PORs: Ensure no PORs greater 3 months to be left open on CIMS unless specifically required Qualification: Ensure full ACCA qualification within the next 2 years Prepayments: Ensure all prepayments are reversed monthly Accruals: Ensure all accruals are accurate and analysis completed monthly Professional Qualification: Accounting background with 2- 3 years experience Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Expected Start Date: 01/09/2025