Financial Services Account Associate II-1 FIS Global

2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

As a telephonic concierge and primary point of contact for high-value customers of financial institutions, you will provide excellent customer service by addressing inquiries and performing account maintenance on deposits and money market accounts. Your responsibilities will include working with internal and external clients and various departments to resolve outstanding issues, comply with customer requests, and respond to client inquiries. You will follow up as required to close service tickets and inquiries that were escalated or referred to a different business function. Additionally, you will interface with clients to determine present and future needs, discussing progress toward soluti...

Posted 1 month ago

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Financial Services Account Associate II-10 FIS Global

2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

As a Full-time Customer Service Representative at our organization, you will play a crucial role in providing exceptional customer service to high-value customers of financial institutions. Your primary responsibility will be to serve as a telephonic concierge, acting as the main point of contact for customers with inquiries related to deposits and money market accounts. You will be required to address customer inquiries, perform account maintenance tasks, and collaborate with internal and external clients and departments to resolve issues and fulfill customer requests promptly. It will be essential for you to follow up on escalated service tickets and inquiries, ensuring that each customer ...

Posted 1 month ago

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