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Finance Product Support Analyst, Senior

6 - 10 years

0 Lacs

hyderabad telangana

Posted:2 weeks ago| Platform: Shine logo

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Skills Required

ln sap oracle apps erp systems finance processes erp workflows

Work Mode

On-site

Job Type

Full Time

Job Description

As an ERP Support Analyst at Infor, you will be an integral part of the Global LN Finance Support Team, supporting a diverse customer base across APAC, the Middle East, and parts of Europe. Your role will be crucial in providing high-quality support to LN customers as they continue to grow on the cloud platform, ensuring their satisfaction and success. Your responsibilities will include gaining a deep understanding of LN product functionality and its practical business applications, troubleshooting reported issues in customer environments and internal cloud tenants, collaborating with customers and internal stakeholders to resolve technical and functional issues, offering expert guidance and support on LN Finance modules, contributing to team success through knowledge sharing and fostering a collaborative work environment, and being flexible and available to work in shifts as per business requirements. To excel in this role, you should have at least 6 years of experience in ERP systems like LN, SAP, or Oracle Apps, a strong understanding of finance processes and ERP workflows, and either a CA Inter / CMA Inter / MBA in Finance or an engineering background with relevant ERP experience. Infor is a global leader in business cloud software products, providing industry-specific solutions that prioritize user experience, data science, and seamless integration into existing systems. With a focus on market disruptions and business-wide digital transformation, over 60,000 organizations worldwide rely on Infor for their success. At Infor, we are committed to a culture based on Principle Based Management (PBM) and eight Guiding Principles, including integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, and self-actualization. We value diversity and strive to reflect the markets, customers, partners, and communities we serve both now and in the future, creating a culture of innovation, improvement, and long-term value for all stakeholders.,

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Infor

Software Development

New York NY

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