Finance - Accounts Payable - Professional New

You will be joining a leading global investment firm, KKR, which focuses on alternative asset management, capital markets, and insurance solutions. The firm aims to generate attractive investment returns through a patient and disciplined approach, supported by world-class individuals. KKR sponsors investment funds across private equity, credit, and real assets, with strategic partners managing hedge funds. In addition, KKR's insurance subsidiaries, under Global Atlantic Financial Group, offer retirement, life, and reinsurance products. Your role at KKR's Gurugram office will involve providing high-quality services to internal stakeholders and clients, driving process efficiency and transformation across the organization. The office will embody KKR's global culture of teamwork and innovation, containing multifunctional business capabilities crucial for the firm's growth and transformation. As part of KKR's Finance, Tax, and Accounting team, you will oversee tax compliance, credit, and accounting matters to derive analytical insights for informed business decisions and long-term success. Collaboration with the Legal and Compliance team is crucial for ensuring compliance, accurate reporting, and performance of corporate tax entities related to investment funds. Your support extends from client onboarding to investor communications and relationship management across all asset classes, including addressing ad-hoc tax-related requests. **Responsibilities:** **Operational Excellence:** - Collaborate with procurement, receiving, and finance teams to resolve three-way match exceptions and invoice-related issues. - Log all inquiries and resolutions in the helpdesk/ticketing system. - Monitor and prioritize tickets to meet service level agreements. - Assist vendors with onboarding processes and maintain accurate vendor master data. - Maintain up-to-date helpdesk FAQs and process documentation for consistent support. - Generate and analyze helpdesk performance reports, identifying recurring issues and recommending improvements. - Participate in AP process improvement projects or system upgrades. **Stakeholder Management:** - Identify and communicate invoice discrepancies to vendors/suppliers. - Confirm accuracy of banking details in vendor management database. **Qualifications:** - Bachelor's Degree or equivalent work experience. - Experience in multinational Financial Services organization and/or Private Equity preferred. - Strong experience with ERP accounting system (SAP HANA) preferred. - Proficiency in Service Now, Concur Expense/Invoice & Coupa. - Proficiency in data analytics, report development, and Excel. - High intellectual curiosity, integrity, and innovative mindset. - Focus on delivery excellence, accountability, teamwork, and collaboration. - Ability to build strong relationships with local and global colleagues and demonstrate self-reliance.,