Company Description Incorporated in 1995 and licensed by IRDAI in 2002, Family Health Plan Insurance TPA Limited (FHPL) is based in Chennai with a corporate office in Hyderabad. FHPL handles health insurance claims for individual and corporate customers, as well as government health schemes. As the first licensed TPA in India certified against ISO/IEC 27001:2013 for Information Security and ISO 9001:2015 for Quality Management, FHPL is known for its exceptional service quality. The company enjoys a stellar reputation by delivering unparalleled services and a seamless experience to all stakeholders in the healthcare industry. Role Description This is a full-time, on-site role based in Pune for an Account Manager. The Account Manager will handle the day-to-day management of client accounts, including processing health insurance claims, providing customer support, and ensuring compliance with industry standards. The role involves coordinating with various departments to deliver quality services and maintaining good client relationships. Qualifications Experience in Account Management and Customer Support Strong Communication and Interpersonal skills Knowledge of Health Insurance and Claims Processes Proficiency in Compliance and Quality Management Ability to work independently and handle multiple tasks efficiently Excellent problem-solving and organizational skills Bachelor's degree in Business Administration, Insurance, or a related field Experience in the healthcare or insurance industry is a plus

Company Description Family Health Plan Insurance TPA Limited (FHPL), incorporated in 1995 and licensed by IRDAI in 2002, is headquartered in Chennai with its corporate office in Hyderabad. FHPL specializes in managing health insurance claims for individual customers, corporate customers, and government health schemes. As the first licensed TPA in India to achieve ISO/IEC 27001:2013 certification for Information Security Management and ISO 9001:2015 certification for Quality Management, FHPL is dedicated to surpassing industry standards. FHPL is recognized for its exceptional service and commitment to wellness in the healthcare industry. Role Description This is a full-time on-site role located in Pune for an Assistant Manager. The Assistant Manager will oversee daily operations, manage team performance, and ensure compliance with company policies. Key tasks include coordinating with different departments, handling client interactions, processing claims, and generating reports. The role also involves training staff, implementing operational strategies, ensuring customer satisfaction, and maintaining high standards in service delivery. Qualifications Strong leadership and team management skills Proficiency in handling client interactions and resolving issues Experience in processing claims and generating reports Excellent communication and interpersonal skills Ability to implement operational strategies and ensure compliance Customer service orientation with a focus on ensuring satisfaction Bachelor's degree in Business Administration, Healthcare Management, or related field Experience in the healthcare insurance industry is a plus