Female - Customer Relationship Executive

Job Brief:-

We seek a Female Customer Relationship Executive for our fast-paced and highly talented concierge team.

Responsibilities

• Assisting customers with bookings, payment processing, and handling both inbound and outbound calls and emails.
• Supporting the concierge by addressing queries related to DDA Dwarka Golf Course.
• Engaging with golfers at DDA Dwarka Golf Course to resolve any issues they may encounter.
• Managing DDA Dwarka Golf Course membership and overseeing Tee sheet schedules.
• Handling walk-in bookings and managing day-to-day reservations at DDA Dwarka Golf Course.
• Demonstrating excellent presentation and communication skills throughout all interactions.

Education

• Bachelor’s Degree or related field.

Work Location: DDA, Golf Course Rd, Sector 24 Dwarka, Dwarka, Delhi, 110075.
Working Days: 5 days ( Wednesdays and Thursdays will be fixed days off.)

Requirements

• 1-2 years in customer service or telesales
• Excellent communication skills
• Passion for superb hospitality and customer service
• Good computer skills.
• Should have knowledge of how the concierge is set up
• Extraordinary organizational and multitasking skills
• Desire to learn

Job Type: Full-time

Pay: ₹300,000.00 - ₹400,000.00 per year

Schedule:

• Morning shift

Supplemental Pay:

• Yearly bonus

Application Question(s):

• Job location will be DDA, Golf Course Rd, Sector 24, Dwarka, Delhi, 110075. Are you comfortable with the location?

• Are you comfortable with Saturday and Sunday being working days, with Wednesdays and Thursdays as fixed off days?

• Are you proficient in both spoken and written English?

Experience:

• Customer service: 1 year (Required)

Language:

• English (Required)

Work Location: In person