Female CRM Executive ( Real Estate )

We are looking for a dynamic and customer-focused CRM Executive/Manager to join our growing team. The ideal candidate will have a strong background in customer relationship management within the real estate or construction industry and be well-versed in handling post-sales customer interactions, documentation, and coordination.

Key Responsibilities:

• Serve as the single point of contact for customers after booking.
• Manage end-to-end post-sales activities including documentation, payment follow-ups, agreement execution, and handover coordination.
• Ensure timely and professional communication with clients regarding project updates, possession, and queries.
• Maintain accurate customer records and communications in the CRM software.
• Coordinate with internal departments (sales, legal, finance, projects) to ensure smooth workflow.
• Handle customer feedback, complaints, and escalations effectively.

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Work Location: In person