F&B Steward

The Pearl is Burdwan’s premier hospitality destination. We pride ourselves on offering a complete luxury experience, comprising a top-tier hotel, a multi-cuisine restaurant, grand banquet facilities for weddings and corporate events, and premium outdoor catering services. We are looking for energetic and well-groomed individuals to join our growing family.

Job Description

We are seeking a professional and dedicated F&B Service Steward to join our team. The ideal candidate will be versatile, capable of providing excellent service across our A la Carte Restaurant, Banquet Halls, and Outdoor Catering events. You will be the face of The Pearl, ensuring every guest leaves with a smile.

Key Responsibilities

1. Restaurant Operations:

• Greet and seat guests with a welcoming attitude.
• Present menus and provide detailed information on dishes, ingredients, and daily specials.
• Take accurate food and beverage orders and relay them to the kitchen via KOT/POS system.
• Serve food and beverages according to service standards.
• Process guest bills and handle payments efficiently.

2. Banquet & Catering Operations:

• Assist in the setup and breakdown of banquet halls and outdoor catering sites (buffet counters, table layouts, decorations).
• Replenish buffet items promptly and maintain cleanliness around food stations.
• Serve water, starters, and beverages to guests during weddings and parties.
• Manage crowd flow and ensure VVIP guests are attended to personally.

3. General Duties:

• Maintain a high standard of personal grooming and hygiene (clean uniform, polished shoes, etc.).
• Ensure the dining area, crockery, and cutlery are clean and sanitized at all times.
• Address guest complaints politely and report them to the Captain or Manager immediately.
• Work in shifts, including weekends and holidays, as per business requirements.

Requirements

• Education: 12th pass minimum. Diploma/Degree in Hotel Management is a strong plus.
• Experience: 0–2 years in a hotel, restaurant, or catering firm. Freshers with a good attitude are welcome to apply.
• Language: Fluency in Bengali is mandatory. Working knowledge of Hindi and English is preferred.
• Skills:
• Ability to stand and walk for extended periods (especially during catering events).
• Good memory for menu items.
• Polite and customer-centric behavior.

Benefits

• Competitive salary based on experience.
• Service Charge / Tips.
• Duty Meals provided.
• Uniform provided.
• Opportunity to learn and grow within a multi-department hospitality brand.

Schedule

• Rotational shifts.
• Weekend availability required.
• Flexible hours for catering/banquet events.

Job Types: Full-time, Fresher, Internship
Contract length: 6 months

Pay: ₹8,000.00 - ₹21,844.30 per month

Benefits:

• Life insurance
• Provident Fund

Work Location: In person