F&B Service Hostess

Job Description

Skills: . Strong Communication, Flexibility, Telephone Etiquette, Multitasking, Positive Attitude, Eye to eye detail, Conflict and complaint resolution,. Job TitleF&B Service Hostess. LocationMachan Resorts LLP, Lonavala. Job TypeFull-Time. Job SummaryThe F&B Service Hostess is the first point of contact for guests in our dining area, ensuring a warm welcome and providing exceptional guest service. The ideal candidate will have a friendly personality, excellent communication skills, and a passion for hospitality. Key Responsibilities. Greeting & Seating Guests:. Welcome guests with a warm, friendly demeanor. Escort guests to their tables and present menus. Manage reservations and seating arrangements to maximize efficiency. Guest Interaction. Provide information about the menu, daily specials, and resort offerings. Handle guest inquiries and resolve complaints promptly. Coordination & Communication. Communicate guest needs and special requests to the service staff. Collaborate with the kitchen and service teams to ensure seamless service. Administrative Tasks. Maintain accurate records of reservations and guest preferences. Assist with billing and payment processes when required. Cleanliness & Presentation. Ensure the reception and dining areas are clean, organized, and presentable. Adhere to health and safety standards at all times. Qualifications. Previous experience as a hostess or in a customer-facing role, preferably in hospitality. Strong communication and interpersonal skills. Proficiency in handling reservations and POS systems. Ability to multitask and work effectively in a fast-paced environment. A pleasant and professional appearance and demeanor. What We Offer. Competitive salary and benefits. A positive and growth-oriented work environment. Opportunities for professional development within the company. How to ApplyInterested candidates can send their resumes to Careers@themachan.com. Show more Show less