Fashion Delivery Executive

SEVORA is India’s first experiential fashion marketplace, pioneering the Try-Before-You-Buy model, stylist-led product curation, and personalized styling assistance, along with 60-minute fashion delivery in Kolkata.

We bring curated premium brands, stylist-led personalization, and seamless digital experiences to redefine fashion shopping as elegant, convenient, and risk-free.

At Sevora, we don’t just deliver fashion — we deliver experiences that feel personal, refined, and unforgettable.

Role Overview

As a Fashion Concierge/Delivery Executive, you are the face of Sevora’s luxury experience.
You ensure every client interaction — from delivery to styling assistance — feels exclusive, elegant, and seamless.

This role combines presentation, client service, and product care, bridging the gap between fashion delivery and personalized luxury service.

Key Responsibilities

• Deliver curated luxury fashion selections to clients’ homes, offices, or preferred locations with a premium handover experience.
• Coordinate with Sevora Stylists to facilitate Try-Before-You-Buy or Personal Styling Sessions.
• Present each item with impeccable care, ensuring perfect packaging, garment condition, and brand detailing.
• Assist clients during fittings or trials, ensuring comfort and smooth coordination with the stylist team.
• Handle returns, exchanges, and product care with precision and discretion.
• Uphold Sevora’s brand image through grooming, communication, and service excellence.
• Maintain client confidentiality, ensuring high-value items are managed securely.
• Accurately manage digital confirmations, receipts, and logs through Sevora’s internal systems.
• Gather client insights or feedback and share with the Client Experience and Styling teams to enhance service quality.

Requirements

• Minimum 10+2 education; preferred diploma/certificate in Fashion, Retail, or Hospitality Management.
• 1–3 years of experience in luxury retail, fashion boutiques, premium hospitality, or high-end e-commerce.
• Must have own 2-wheeler for deliveries; fuel costs will be reimbursed.
• Excellent communication skills in English, Hindi, and Bengali.
• Impeccable grooming, etiquette, and presentation are essential.
• Proven ability to handle high-net-worth clients (HNIs) with professionalism and poise.
• Basic proficiency with digital tools and apps.
• Flexible to work according to client convenience, including evenings or weekends.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Education:

• Higher Secondary(12th Pass) (Required)

Work Location: In person