Company Description Fairmont Hotels Resorts is where the intimate equally coexists with the infinite - an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations - places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless - a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences. Job Description Primary Responsibilities Maximize room bookings by delivering a pleasant and efficient reservations service. Ensure that reservations are dealt with effectively, while maximizing revenue. People Management Work with internal/external representatives from different functions for executing the reservations. Provide effective support to the team to enable them to provide a range of effective and efficient services. Ensure that the team has been trained for all safety provisions. Financial Management Identify optimal, cost effective use of the resources and educate the team on the same. Maintain and update corporate database, entering delegate bookings to ensure delegate information/ records are kept up to date and accurate for future events. Operational Management Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure. Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings Ensure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates. Qualifications Knowledge and Experience Bachelor s Degree from a reputable hospitality school Fresher or Minimum 6 months to 1 year experience in similar capacity with proven records Excellent reading, writing and oral proficiency in English language Proficient in MS Excel, Word, PowerPoint Competencies Ability to accept responsibility; Self-confidence, motivation, drive and tenacity; Ability to enhance organizational performance; Ability to clearly delegate tasks and responsibilities; Additional Information Our commitment to Diversity Inclusion : We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Company Description Fairmont Hotels Resorts is where the intimate equally coexists with the infinite - an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations - places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless - a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences. Job Description Job Title: Digital Marketing Manager Location: Fairmont Mumbai Position Overview: As the Digital Marketing Manager at Fairmont Mumbai, profile will be pivotal in shaping and executing digital marketing strategy for the hotel and brand across Rooms, Food Beverage (FB), Wellness, and Banquets. This role involves managing digital campaigns, optimizing our website, leading innovative marketing initiatives, and tracking performance metrics. You will work closely with various teams, including core marketing, corporate, creative design, and revenue management/ sales, agencies and third parties. Key Responsibilities: Digital Marketing Strategy Development: Be a custodian of digital domain and strategize and create go to market plan Develop and execute digital marketing campaigns for Rooms, FB, Wellness, and Banquets, encompassing SEO/SEM, email, and display advertising. Design the media plan and execute targeted campaigns across Meta (Facebook Instagram), Google Ads, LinkedIn, OTAs, Food Aggregators, and other relevant aggregators and third-party digital platforms. Website, Owned Channels, Aggregators and Content Management and Audit: Drive and update hotel website content and user experience (UX) to enhance SEO, traffic, leads, engagement, and conversion rates. Regularly update the website, owned channels, aggregator platforms with new features, promotions, images and content in collaboration Monthly audit all the content and refresh it with the latest updates and promotions. ORM: Review all owned and external portal on brand content Leverage online reviews to increase brand credibility Liase with internal stakeholders on handling guest comments Industry Trends and External Relations/ Agencies/ Influencers: Stay updated on industry trends, digital marketing best practices, and emerging technologies to keep Fairmont Mumbai ahead of the competition. Handle and coordinate with the digital, social media agencies, vendors, and likeminded partners to execute digital marketing initiatives effectively. Collaborate with influencers, KOLs for hostings and increase digital footprint and engagement Drive Online PR and SEO Email/ WhatsApp and Third-Party Digital Advertising: Spearhead WhatsApp and email marketing initiatives for all brand pillars targeted campaigns for lead generation, direct bookings and drive reservations. Oversee email marketing campaigns, including content creation, list management, and performance analysis to maximize reach and engagement. Explore and collaborate with likeminded brands and profiles for cross promotional campaigns Content, Ad assets and Copywriting: Develop compelling and on-brand digital content, including graphics, videos, and other assets. Provide clear creative briefs and oversee the approval process to ensure timely delivery of materials. Review and refine copywriting to ensure clarity, impact, and brand consistency. Performance Tracking and Reporting: Utilize digital analytics tools (e.g., Google Analytics, Adobe Analytics) to monitor website performance, track room nights, website traffic, and look-to-book conversion ratios. Prepare and present detailed performance reports on a weekly and monthly basis, including key metrics, insights, and recommendations. Devise and maintain a monthly Key Result Area (KRA) chart to track growth and performance across digital channels. Review agency performance and set targets to drive leads Collaboration with Sales and Revenue Management: Liaise with the Sales and Revenue Management teams to create integrated marketing campaigns that align with business goals and drive direct.com bookings. Collaborate on strategies to improve look-to-book conversion ratios and overall revenue performance. Other Responsibilities: Cross functional alignment Teamwork Qualifications Bachelors degree in Marketing, Digital Technologies, or a related field; Masters degree preferred. Proven experience (5+ years) in digital marketing roles within the hospitality or luxury industry, with a track record of successful campaigns and driving revenue. Strong understanding of SEO/SEM, PPC, social media, email marketing, and content management systems (CMS). Proficiency in digital analytics tools and methodologies to analyze campaign performance and optimize strategies. Excellent communication skills with the ability to collaborate effectively across departments and with external partners. Creative thinker with strong problem-solving skills and attention to detail. Ability to thrive in a fast-paced environment and manage multiple projects simultaneously. Additional Information Our commitment to Diversity Inclusion : We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Company Description Fairmont Hotels Resorts is where the intimate equally coexists with the infinite - an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations - places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless - a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences. Job Description Scope and Objectives: The Spa Membership Sales Manager is responsible to sell elite memberships for our luxury spa, gym, pool, and longevity treatment section. The ideal candidate will be a skilled sales professional with a passion for wellness, capable of engaging with high-net-worth individuals and promoting our exclusive offerings. This role is focused on driving membership sign-ups, fostering long-term relationships, and achieving sales targets. Key Responsibilities: Elite Membership Sales: Sell elite memberships to prospective clients, offering a tailored and luxury experience that aligns with their wellness and lifestyle goals. Actively prospect and engage potential clients through direct sales, referrals, networking events, and partnerships. Close sales by effectively communicating the benefits and exclusive offerings of the hotel s spa, gym, pool, and longevity treatment sections. Track, monitor, and report on membership sales performance, achieving and exceeding set targets. Customer Engagement Relationship Management: Build and maintain strong relationships with current and potential members, ensuring a personalized and consultative sales approach. Offer personalized tours of the spa, gym, and wellness facilities, highlighting key features and benefits of elite memberships. Provide detailed information on membership packages, treatment options, and wellness programs tailored to individual needs. Ensure smooth membership sign-up and renewal processes, with regular follow-ups to ensure member satisfaction and retention. Lead Generation Networking: Actively generate leads through various channels such as events, personal networks, local businesses, and collaborations with hotel guests. Partner with the marketing team to develop strategies for lead generation and member acquisition, including special offers, exclusive events, and promotions. Participate in promotional events and networking opportunities to enhance the brand presence and attract new members. Sales Reporting Administration: Maintain accurate and up-to-date records of memberships, leads, and client interactions in the hotel s CRM system. Provide regular sales reports to management, detailing key metrics such as membership growth, renewals, and sales performance. Ensure proper documentation of contracts, payments, and member agreements. Customer Service After-Sales Support: Act as the primary point of contact for new and existing members, ensuring their needs and concerns are addressed promptly. Organize and manage member onboarding, ensuring a seamless experience from sign-up to using spa and wellness services. Support members in discovering additional services and upgrades, enhancing their overall experience and satisfaction. Qualifications Qualifications Skills: Proven experience (3+ years) in luxury sales, ideally in a spa, wellness, or hospitality environment, with a strong focus on membership sales. Strong track record of achieving or exceeding sales targets in a luxury setting. Excellent communication and interpersonal skills, with the ability to connect with high-net-worth individuals and VIP clientele. Exceptional negotiation and closing skills, with the ability to create tailored sales pitches that resonate with individual needs. Self-motivated, results-driven, and able to work independently. Strong organizational and time-management skills. Proficiency in CRM systems, sales tracking, and Microsoft Office. Preferred: Background or interest in wellness, fitness, spa treatments, or longevity. Experience working with elite clientele or in a high-end luxury environment. Knowledge of spa and wellness trends, as well as longevity treatments.

Company Description About Fairmont Fairmont Hotels Resorts is where the intimate equally coexists with the infinite - an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations - places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless - a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences. Job Description Primary Responsibilities Reporting to the Director of Talent and Culture you will be responsible for determining the Talent Culture strategic and programmatic needs of Fairmont Mumbai and also support effective implementation and evaluation of strategies, policies and procedures. Control and monitor the administration of all Talent Culture activities and policies. To plan, manage, control, coordinate and participate in personnel activities of all the departments in areas of Recruitment Selection Compensations Benefits Performance Management System Employee Relations TC Initiatives Statutory Compliance And as well as recommend, implement, formulate and execute organizations policies, procedures, rules, regulations and programs for all the employees. To ensure effective implementation of all Talent Culture Systems, Policies and Procedures following local legislation. Any matter which may effect the interests of Fairmont Mumbai should be brought to the attention of the Management. Talent Culture Planning Develop an annual and long-term Talent Culture plan that identifies the organizations Talent Culture agenda as a component of the organizations overall Strategic Plan. Identify Talent Culture strategies and program requirements needed to maintain a progressive work culture in support of effective recruitment, development, and retention of the employees. People Management Establish and maintain seamless co-ordination co-operation with all departments of Fairmont Mumbai to ensure maximum productivity, morale and guest service. Develop and maintain effective relationships with all the departments. Respond to queries by resolving issues in a timely and efficient manner. Ensure that the team has been trained for all safety provisions. Ensure that all personnel are kept well informed of department s objectives and policies. Motivate and develop team to ensure smooth functioning of the department and promote teamwork. Operational Management Develop and implement effective recruitment and screening system, as per the organizations requirement. To ensure the smooth and efficient running of the Talent Culture Department, ensuring that all the Policies and Procedures outlined in the Operations Manual are strictly adhered to. Establish standard policies and procedures for all the processes in the Talent Culture Management. To implement an effective and efficient day to day communication, administration and reporting, to and between the departments and individuals, resulting in a highly motivated, flexible and multi skilled workforce. Investigate and review all disciplinary actions to ensure the actions are complying with the labour law rules and regulations of the organization. Ensure that all the employees comply with the policies and procedures. Maintain and update employee records, legal documents, policies and procedures and other personnel matters. Prepare and submit periodic personnel reports such as turnover, personnel inventories and recruitment. Ensure to perform the various activities with regard to the personnel: Monitor the staff performance appraisal. Manpower planning. Recruitment and selection of personnel Employment procedures. Resignation and dismissal procedures. Make manpower and cost budget for Talent Culture Department. Survey research and feedback. Make proposal on competitive salary policy. Develop long term strategies. To review the Policies periodically and recommend necessary adjustments to the General Manager, according to current industrial trends and requirements of the Labor Department. To ensure that all Job Descriptions, Departmental Operations and Training Manuals are prepared and updated annually. Analyze the manpower requirement and recommend selection activities to meet the requirement. To ensure that all practices are complete and abreast with legal practices, policies and procedures. Review personnel policies, procedures and practices. Recommend changes, modification or up-dated information to the General Manager. Inspect the staff restaurant, locker rooms and other facilities on a regular basis to ensure that they are well operated and maintained. To implement an effective Manpower Development System, which maximizes potential and satisfies our present and future manpower needs. To ensure that all external communication in the form of Recruitment Ads, External Hotel and Talent Culture Activities and Internal Communications through Staff Notice Boards, collateral etc portray a professional image in line with the organization s standards. Qualifications Knowledge and Experience Masters Degree in Human Resources Management Minimum 09-10 years of Human Resources Management experience and at least 01 or 02 years of experience as Human Resources Manager Excellent reading, writing and oral proficiency in English language Proficient in MS Excel, Word, PowerPoint Competencies Strong leadership, interpersonal and negotiation skills Excellent communication and customer contact skills Results and service oriented with an eye for details A team player builder A motivator self-starter Well-presented and professionally groomed at all times Additional Information Our commitment to Diversity Inclusion : We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Company Description Fairmont Hotels Resorts is where the intimate equally coexists with the infinite - an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations - places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless - a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences. Job Description Job Summary : The Reservation Executive is responsible for managing room reservations, processing bookings, and ensuring a smooth reservation process for all guests. This role requires attention to detail, excellent communication skills, and a commitment to providing high-quality service. The Reservation Executive serves as the first point of contact for potential guests, assisting with inquiries, confirming bookings, and updating reservation systems as necessary. Key Responsibilities : Reservation Management : Handle all incoming reservations through various channels, including phone, email, and online booking systems. Confirm reservation details with guests, including dates of stay, room type, and special requests. Maintain an accurate record of all reservations, including cancellations and modifications, in the reservation system. Ensure that reservations are booked in compliance with hotel policies, availability, and revenue management strategies. Guest Communication : Provide information to potential guests regarding room availability, hotel amenities, rates, and policies. Answer inquiries promptly, offering personalized assistance to meet guest needs and expectations. Maintain a friendly and professional manner when communicating with guests, both in writing and over the phone. Reservation System Management : Input and update reservations in the Property Management System (PMS) or Central Reservation System (CRS). Ensure that all guest information is accurately entered, and data integrity is maintained. Generate daily reports to track reservations and guest arrivals. Collaboration : Work closely with the Front Desk and Housekeeping teams to ensure accurate guest arrivals, special requests, and room assignments. Coordinate with the Sales and Marketing team to promote special offers and packages. Handle group bookings and event reservations in collaboration with the Events and Banquet departments. Customer Service : Handle guest complaints or concerns related to reservations promptly and professionally. Ensure that the guests needs are met before, during, and after their stay by coordinating with relevant departments. Revenue Optimization : Monitor room rates, availability, and promotions to maximize revenue per available room (RevPAR). Assist in up-selling and cross-selling room upgrades, packages, and services to increase hotel revenue. Administration Reporting : Prepare and submit reports regarding reservation trends, occupancy, and cancellations. Maintain guest profiles and historical reservation data for future reference. Perform daily, weekly, and monthly reservation audits to ensure accuracy and compliance with internal processes. Qualifications Key Skills and Qualifications : Education : High school diploma or equivalent (preferably with a degree in Hospitality or related field). Experience : Previous experience in a hotel reservation or front desk position preferred. Technical Skills : Proficiency in Property Management Systems (PMS), booking engines, and MS Office Suite. Communication Skills : Excellent verbal and written communication skills. Multilingual ability is a plus. Customer Service : Strong customer service orientation with a polite and professional demeanor. Attention to Detail : Ability to accurately enter information and follow up on any inconsistencies or errors. Problem-Solving : Able to resolve conflicts and offer solutions to guest inquiries and issues effectively. Time Management : Ability to handle multiple tasks and priorities in a fast-paced environment.

Company Description Fairmont Hotels Resorts is where the intimate equally coexists with the infinite - an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations - places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless - a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences. Job Description Job Responsibilities: Operational Management: Oversee the day-to-day operations of the Fitness and Recreation areas. Ensure the facilities are clean, well-maintained, and adequately stocked with necessary equipment and supplies. Monitor and ensure all guest services and activities are of high quality. Handle guest inquiries and resolve complaints in a professional and efficient manner. Supervise fitness instructors, recreation staff, and other team members. Team Management: Assist in hiring, training, and motivating fitness and recreation staff. Conduct performance reviews and provide ongoing feedback to staff. Ensure staff adheres to policies, procedures, and safety standards. Promote teamwork and a positive working environment. Guest Experience: Ensure a personalized and high-quality guest experience in the fitness and recreation areas. Develop and implement new programs, fitness classes, and recreational activities for guests. Ensure the wellness services and programs are aligned with the brand s standards of excellence. Administrative Duties: Assist in budgeting, scheduling, and ordering supplies and equipment. Maintain accurate records, including attendance, inventory, and financial reports. Assist with marketing initiatives and the promotion of fitness and recreational programs. Health and Safety Compliance: Enforce health and safety policies, ensuring all staff is properly trained. Ensure the proper usage of fitness equipment and provide safety briefings to guests. Respond quickly and appropriately in emergencies. Qualifications Qualifications: Education: Bachelor s degree in Sports Management, Physical Education, Recreation Management, or a related field (preferred). Relevant certifications in fitness, wellness, or recreation (e.g., CPR, First Aid, Fitness Instructor certifications). Experience: Prior experience in a similar role, ideally in a hotel, resort, or fitness facility. At least 2-3 years of experience in a supervisory or management role. Strong background in fitness, recreation, or wellness programs. Skills: Excellent leadership and communication skills. Strong organizational and time management skills. Ability to work under pressure and handle multiple tasks. Proficiency in fitness-related technologies and software (e.g., scheduling and booking systems). Ability to foster a positive and motivating environment for both staff and guests. Physical Requirements: Ability to lift and move fitness equipment or supplies. Ability to stand, walk, and interact with guests for extended periods.

Company Description Fairmont Hotels Resorts is where the intimate equally coexists with the infinite - an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations - places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless - a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences. Job Description Execute culinary dishes with precision and creativity, maintaining the highest standards of quality and presentation. Work closely with the Executive Chef, Executive Sous Chef and Chef de Cuisine to ensure seamless kitchen operations and consistency in food preparation. Lead and mentor a team of commis chefs and kitchen assistants, fostering a culture of learning, excellence, and teamwork. Contribute to menu planning and development, bringing fresh ideas and culinary trends to the table. Adhere to all food safety and hygiene standards, ensuring a clean and organized working environment at all times. Efficiently manage food costs, portion control, and wastage to maximize profitability while maintaining quality. Participate in training sessions and workshops to enhance culinary skills and stay updated on industry trends. Consistently strive to exceed guest expectations, delivering memorable dining experiences that reflect the Fairmont brand ethos. Qualifications Proven experience as a Chef de Partie or equivalent role in a luxury hotel or fine dining establishment. Culinary degree or diploma preferred. Strong knowledge of various cuisines, cooking techniques, and international culinary trends. Excellent leadership, communication, and interpersonal skills. Ability to thrive in a fast-paced environment and handle pressure with grace and professionalism. Flexibility to work evenings, weekends, and holidays as required. Knowledge of HACCP and food safety standards. Passion for culinary excellence and a commitment to continuous learning and development. Additional Information Our commitment to Diversity Inclusion : We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Company Description Your Fairmont Journey Starts Here: Are you a someone with a passion for excellence and a flair for exceptional hospitalityFairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team. Job Description Our Front of House team are the greatest ambassadors for our resort, delivering a courteous and welcoming greeting to every guest who passes through our doors, and playing an integral part in their experience here at the Fairmont Udaipur Palace and surrounding area. Our absolute focus is delivering a personalised, luxury experience to all guests, building relationships and anticipating their every need. If you believe you are the right person for this role then we want to hear from you. A little bit about what you will be doing: Deliver a courteous and welcoming greeting to all guests arriving or departing from the resort, providing a smooth and friendly check in/check out service Providing assistance with luggage for all guests to/from rooms and vehicles Providing assistance with all aspects of travel for guests, assisting with bus and taxi reservations. Develop strong and loyal relationships with repeat and new guests alike, anticipating their needs and delivering top class service. Qualifications Someone with a bright, engaging and warm personality. A desire to continually enhance guest experience and provide excellent service, actively promoting the resort and local area. High standards of grooming, presentation and professionalism. Highly motivated and ambitious, with a great sense of pride in their work. Actively and collaboratively assists in building the best practices necessary for the company and departments success. Team player with excellent communication skills. Desire to learn, develop and progress within the resort. Additional Information Our commitment to Diversity Inclusion : We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Company Description Your Fairmont Journey Starts Here: Are you a someone with a passion for excellence and a flair for exceptional hospitalityFairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team. Job Description Perform opening/closing side duties as assigned and set all tables according to standards and procedures. Deliver FB services in accordance to departmental standards and procedures Check on table setting, cleanliness and side station preparation as per workstation assigned prior to the start of operation. Greet all patrons warmly upon arrival at the door and escort them to the table. Ensure that all food beverage are served according to service standard. Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons table at the correct temperature. Try to remember individual patron s names and their preferences to extend a personalized service. Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full Thank all patrons for patronizing the outlet upon their departure Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area Collect food and beverage supply requisition, ensure that the stock collected is as per requisition Report any complaints, incidents or other irregularities to management Assist other Food Beverage outlets with their operations during peak times or when required Qualifications Minimum One Year of experience on the same role. Hotel Management Degree/ Diploma Holder Additional Information Our commitment to Diversity Inclusion : We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Company Description Your Fairmont Journey Starts Here: Are you a someone with a passion for excellence and a flair for exceptional hospitalityFairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team. Job Description Ensure correct grooming standards are followed at all times Responsible for the smooth operation of the outlet Follow up on all financials, LQA, Forbes and TrustYou targets Is aware of the daily, monthly and yearly financial targets Actively and actively contributes towards the achievement of financial targets All issues and negative guest feedback need to be properly reported on Glitch system Following up on opening and closing checklists of banquets Maintains the HACCP FIFO standards as required by the regional governing body Handle financial procedures according to guidelines set by the finance department Responsible for linking all facets of service, cuisine and entertainment Assume the responsibility of daily operations Handles security incidents, guest complaints with confidence and in a professional manner and reports it timely manner to the direct supervisor Assist daily briefings for all staff prior to commencement of shift Should be creative, confident and prepared to think outside of the box Following the personal development plan set by the direct supervisor Ensure the operational inventory is always accounted for and in immaculate condition Ensure the outlet is maintained at the highest levels Create opportunities for upselling products Develop the direct team to strive for excellence Inspires heartists to create a flow of new and improved ideas Follow Hotel Evacuation Policy in case of an Emergency Ensure awareness and delivers the optimum levels of service and guest satisfaction Establish and maintain effective communication across all divisions Lead by example through a passionate, hands on approach Assist with collecting information for the monthly PL review Qualifications 2-3 years experience as a leader preferably in a fast paced luxury property Excellent knowledge in Food Beverage including bar operations. Computer literacy an added advantage and previous use and mastery of point of sale system required Ability to focus attention on guest needs, remaining calm and courteous at all times Service focused personality with strong interpersonal and problem solving abilities Ability to work well under pressure in a fast paced environment Ability to work cohesively and collaboratively as part of a team Additional Information Our commitment to Diversity Inclusion : We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Company Description Your Fairmont Journey Starts Here: Are you a someone with a passion for excellence and a flair for exceptional hospitalityFairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team. Job Description Prepare and serve a wide variety of drinks with precision and consistency, maintaining exceptional presentation standards. Engage with guests to understand their preferences and provide recommendations based on their tastes. Uphold beverage recipes and techniques as per Fairmont standards, ensuring the highest quality of beverages at all times. Maintain cleanliness and organization of the bar area, including stocking supplies and equipment. Adhere to all beverage and safety regulations, promoting responsible alcohol consumption. Work collaboratively with other departments to ensure seamless service delivery and guest satisfaction. Actively participate in training sessions and continuous learning opportunities to enhance your skills and knowledge. Qualifications Proven experience as a Bartender in a luxury hotel, resort, or high-volume establishment. Extensive knowledge of cocktails, spirits, wines, and other beverages. Strong understanding of beverage costs and inventory management. Excellent communication and interpersonal skills, with a passion for providing exceptional guest service. Ability to work efficiently in a fast-paced environment, maintaining composure under pressure. Flexibility to work various shifts, including weekends and holidays. Additional Information Our commitment to Diversity Inclusion : We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Company Description Your Fairmont Journey Starts Here: Are you a someone with a passion for excellence and a flair for exceptional hospitalityFairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team. Job Description General Duties 1. Communicate and assist guest starting from reservation, check in, during stay until departure from the resort. All communication must be done in a well manner and in professional level. 2. Ensure highest level of guest satisfaction at all times by delivering the best service experience at every stage of the guest stay. 3. Work in conjunction with Housekeeping and Engineering team to ensure that villas are in immaculate condition at all times and especially in preparation for guest arrival. 4. Daily communication with Housekeeping and Food and Beverage team in relation to the needs of current and arriving guests to the resort. 5. Oversee the cleaning and maintenance of villas by Housekeeping and Engineering staff to ensure guests are not disturbed unnecessarily. 6. To promote in house facilities to guest during stay before giving recommendation for outside of the resort. 7. Handle all flights confirmations, dinner reservations, tour arrangements and any other guest itinerary during stay. 8. Assist other department whenever there is anything related to guest in the resort to ensure guest needs are handled in a timely and professional manner. 9. Work closely with Food and Beverage team at each dining experience to ensure guest receives a consistent level of service including to cater for guest preferences accordingly. 10. Keep all information updated by being aware of everything that is happening in the resort in all sections. 11. Assist with training of other departments whenever it is necessary. 12. To perform any other duty as directed by management. General Responsibilities 1. Maintain high score on guest satisfaction at all time. 2. Responsible for the elaboration and implementation of standards related to SOP and LQA. 3. Schedule and regularly conducts routine inspections of areas under his control. 4. Checks all Front Office equipment including buggy and hotel vehicle, making sure they are in clean and in good working conditions, follow up on equipment that need repair, additional spare parts, replacement or disposal. 5. Co-operates with the Purchasing department in locating sources for needed items, substitutes locally available for imported ones and ensure best quality and value for money. 6. Controls costs by minimizing/decreasing chances of property damage, maintaining adequate inventory of items including stationeries and collaterals. Qualifications Knowledge and Experience Minimum Diploma in Hospitality Minimum of 1 year relevant experience in Front Office Butler knowledge is a must Knowledge of local regulations related to Hotel Operation is a must Competencies In-depth knowledge of hotel property management system, system monitoring of guest request and other related system in the resort operation Good communication skills, capable of functioning well under stress and during emergencies, strong interpersonal and negotiation skills Additional Information Our commitment to Diversity Inclusion : We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Company Description Your Fairmont Journey Starts Here: Are you a someone with a passion for excellence and a flair for exceptional hospitalityFairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team. Job Description Purchasing Administration Expedite the delivery of purchase orders Assist in preparing requests for quotations Obtain competitive pricing (at least 3 Bids) for specifications as directed Prepare budget shells from designer specifications Prepare reports such as bid summaries Close project files and maintain project storage log Maintain disclaimers, credit applications and vendor information Able to maintain Hazard Analysis Critical Control Point (HACCP) standard at all levels, from sourcing of products to storage To make the Purchase orders based on the approved quotations and follow up with the vendor for the delivery of the material. To maintain the Product Specifications for all the items to be purchased and maintain the data for the same in the computer. To provide required good and services to the operations department. To uphold the purchasing ethics when deciding upon the vendor. Other Responsibilities Be aware of the hotel fire life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the assigned by the Management Qualifications Knowledge and Experience Graduate/ Diploma education Minimum 2 years of experience in an office administrative role or 1 year of experience in a similar capacity Excellent reading, writing and oral proficiency in English language Proficiency in Material Control, MS Office, MS Excel Able to work in a high-pressure environment Proficient in MS Excel, Word, PowerPoint Competencies Good communication skills Service oriented with an eye for details Ability to work effectively and contribute in a team Self-motivated and energetic Well-presented and professionally groomed at all times Additional Information Our commitment to Diversity Inclusion : We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Company Description Your Fairmont Journey Starts Here: Are you a someone with a passion for excellence and a flair for exceptional hospitalityFairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team. Job Description Perform opening/closing side duties as assigned and set all tables according to standards and procedures. Deliver FB services in accordance to departmental standards and procedures Check on table setting, cleanliness and side station preparation as per workstation assigned prior to the start of operation. Greet all patrons warmly upon arrival at the door and escort them to the table. Ensure that all food beverage are served according to service standard. Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons table at the correct temperature. Try to remember individual patron s names and their preferences to extend a personalized service. Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full Thank all patrons for patronizing the outlet upon their departure Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area Collect food and beverage supply requisition, ensure that the stock collected is as per requisition Report any complaints, incidents or other irregularities to management Assist other Food Beverage outlets with their operations during peak times or when required Qualifications Minimum One Year of experience on the same role. Hotel Management Degree/ Diploma Holder Additional Information Our commitment to Diversity Inclusion : We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Company Description Fairmont Hotels Resorts is where the intimate equally coexists with the infinite - an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations - places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless - a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences. Job Description Prime Function: Communicate and support company policies procedures to maintain high employee morale and motivation, and ensure an atmosphere of participative management. Ensure optimum service through the effective communication of policies and procedures to all employees. Assist the Talent Culture team to plan, manage, coordinate and participate in personnel activities of all the departments in areas of Recruitment Selection Compensations Benefits Training Development Performance Management System To recommend, implement, formulate and execute organizations policies, procedures, rules, regulations and programs for all the employees To assist the Talent Culture Manager in ensuring that the Personnel functions are carried out effectively and professionally, resulting in a highly motivated, flexible and multi skilled workforce. Any matter which may effect the interests of the hotel should be brought to the attention of the Management. Key Responsibilities: Talent Culture Planning: Assist the Talent Culture Manager to develop an annual and long-term Talent Culture plan that identifies the organizations Talent Culture agenda as a component of the organizations overall Strategic Plan. Identify Talent Culture strategies and program requirements needed to maintain a progressive work culture in support of effective recruitment, development, and retention of the employees. People Management: Establish and maintain seamless co-ordination co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service. Develop and maintain effective relationships with all the departments. Respond to queries by resolving issues in a timely and efficient manner. Ensure that the team has been trained for all safety provisions. Ensure that all personnel are kept well informed of department s objectives and policies. Motivate and develop team to ensure smooth functioning of the department and promote teamwork. Financial Management: Identify optimal, cost effective use of the resources and educate the team on the same. Operational Management: Promote and manage a positive and productive work environment by working with the management team to provide clear communication and fair and timely evaluations of the team. Ensure compliance of employees with established procedures and practices. Provide a positive work environment by consistently facilitating open, two-way communication and resolving all employee relations issues in a timely manner. Monitor employee turnover and react appropriately to improve retention. Ensure compliance to standards, policies and procedures of the organization. Administer the various processes, for the employees, in coordination with the Talent Culture Department. Coordinate recruitment and selection process in partnership with the Talent Culture Manager. Monitor staffing/scheduling program of the employees and ensure the proper execution in order to provide an appropriate level of service to customers and employees. Managerial Qualities: Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness; Ability to accept responsibility; Self confidence, motivation, drive and tenacity; Ability to enhance organizational performance; Ability to clearly delegate tasks and responsibilities; Ability to think strategically, inductively, and creatively; And the propensity to recognize and acknowledge other peoples ideas. Replacement and Temporary Mission: Be ready and responsible for any job which may be assigned by the Management.

Company Description Fairmont Hotels Resorts is where the intimate equally coexists with the infinite - an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations - places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless - a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences. Job Description Job Purpose This position is responsible for the management of sales activities in line with the annual sales and marketing plan and to achieve/exceed budget in executing the sales strategy of the Hotel. Key Interactions Internally Finance Front Office FB General Administration Kitchen Talent Culture Externally Guests Clients Reporters/Journalists CEO s, COO s, MD s Directors Primary Responsibilities Business Performance Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required Analyze monthly PL and month-end reports, identify deviation from business plan goals Work with Finance and team in preparation and management of the department s budget and financial forecasts Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department Sales Marketing Conduct daily briefing with department on current key activities Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel Survey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence Determine the effectiveness of existing programs and develop new strategies Manage/direct all advertising, public relations and promotional activities in conjunction with corporate marketing and public relations departments Actively participates in sales presentations, property tours and customer meetings Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary Participate in community and professional organizations to maintain high visibility and promote a positive image Team Management Interview, select and recruit direct reports Identify and develop team members with potential Conduct performance review and manages performance issues that arise within the management team Constantly monitor team members performance, attitude and degree of professionalism Work with Talent Culture function to ensure appropriate hiring, training, motivating, coaching, counseling and development of team members according to the changing needs of the business Conduct monthly departmental meetings Replacement and Temporary Mission: Be ready and responsible for any job, which may be assigned by the management. Qualifications Knowledge and Experience Bachelor s Degree from a reputable hospitality school Minimum 5 years of Sales management experience or at least 2 years of experience in a similar capacity with proven records High degree of professionalism with strong understanding of global markets and business acumen Excellent reading, writing and oral proficiency in English language Proficient in MS Excel, Word, PowerPoint Additional Information Competencies Strong leadership and interpersonal skills Excellent communication and customer contact skills Results and service oriented with an eye for details Ability to multi-task, work well in stressful high-pressure situations A team player builder A motivator self-starter Well-presented and professionally groomed at all times

Company Description Your Fairmont Journey Starts Here: Are you a someone with a passion for excellence and a flair for exceptional hospitalityFairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team. Job Description Conduct routine inspections of hotel facilities to identify maintenance needs and repair issues promptly. Perform maintenance and repair tasks across various systems, including plumbing, electrical, HVAC, carpentry, and other general maintenance duties. Respond promptly to guest requests and internal work orders related to maintenance issues, ensuring guest satisfaction and minimal disruption to hotel operations. Troubleshoot equipment malfunctions and implement effective solutions to restore functionality. Assist in the planning and execution of preventive maintenance programs to ensure the longevity and reliability of hotel assets. Maintain accurate records of work performed, including maintenance logs, equipment inventory, and service reports. Collaborate with other members of the Engineering Team to coordinate maintenance schedules and prioritize tasks effectively. Adhere to safety protocols and regulations at all times, ensuring a safe working environment for yourself and others. Provide technical guidance and support to junior technicians and other hotel staff as needed. Assist in the procurement of maintenance supplies and equipment, ensuring adequate inventory levels are maintained. Qualifications Minimum of 1 year experience working in general maintenance or a related field, preferably in a hospitality or similar environment. Strong knowledge of building systems and maintenance procedures, including plumbing, electrical, HVAC, and carpentry. Proficiency in troubleshooting equipment malfunctions and performing repairs. Ability to read and interpret technical manuals, blueprints, and schematics. Excellent communication skills, with the ability to interact professionally with guests, colleagues, and vendors. Strong attention to detail and a commitment to delivering high-quality workmanship. Flexibility to work a variable schedule. Physical ability to lift and carry heavy equipment, climb ladders, and perform manual tasks as required. Additional Information Our commitment to Diversity & Inclusion : We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Company Description Your Fairmont Journey Starts Here: Are you a someone with a passion for excellence and a flair for exceptional hospitalityFairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team. Job Description Responsibilities and essential job functions include, but are not limited to, the following: Showcasing your artistic culinary talents through your menu design Leading the local market restaurant industry with trend setting food offerings Strives to advance his/her knowledge, skills and abilities and consistently shares same with others Making key operating decisions that impact the F&B offering for the restaurant Training a team of diverse and professional Colleagues to deliver on our dining experience Responsible for the food culture and food safety of the banquets Being a key leader in the hotel operations team Oversees daily Culinary operation and sets direction of the team and menu Works in conjunction with the PR and Marketing team to grow revenues via social and other marketing campaigns Preparation of financial forecasts and budgets for the Banquet team including ordering of product and scheduling of team members Ensuring proper inventory control and ordering practices are utilized Sets and oversees the goals as identified through employee engagement surveys. Leading initiatives to guarantee Guest Satisfaction Scores are achieved Training and development of culinary team members with emphasis on team leads, food presentation and preparation methods In conjunction with other leaders, the Chef de Cuisine will ensure the kitchen is maintained in optimum condition Instrumental in running a department that meets Health & Safety committee objectives Will support and provide direction for the menu development and implementation of menus with consideration to banquet concept, food trends, Guest Satisfaction results & food cost Actively involved in kitchen and department head meetings Qualifications Creative, self-motivated, detail oriented and well organized Product and quality obsessed with good knowledge in menu engineering and design A team player with the ability to train, coach and motivate employees. Experience leading a fast paced culinary operation Strong leadership and communication skills Previous experience scheduling of a large culinary team Understanding of labor costs and productivity Versed on calculation of food cost; Experience with conducting food inventories and understanding of inventory turn-over Minimum 3 years in a similar role

Company Description Your Fairmont Journey Starts Here: Are you a someone with a passion for excellence and a flair for exceptional hospitalityFairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team. Job Description Assist guests with check in and checkout, and other cashiering duties Provide a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions Handle guests mails, messages, and answering phone calls Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests Comply with hotel and department policies and procedures at all times Maintains the privacy of all guests by ensuring that no details of the guests are disclosed to anybody Attend daily briefings and relevant departmental meetings Ensure the safety, security and loss control policies and procedures are compiled with at the front desk and back office area Supervise and ensure the smooth and efficient daily operation of the Front Desk, ensuring all hotel guests and visitors receive an optimum level of service and care at all times Ensure cleanliness and appearance of Front Desk and related areas Establish awareness of the Hotels fire and emergency procedures Ensure vigilance in regard to in-house credit matters and act upon any discrepancies Provide assistance of the Front Office areas such as Front Desk, Airline Desk, Groups, Rooms Controlling and Lobby Greeters Ensure strict compliance of the Credit Card Privacy - PCI, Cash Float SOP Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Reception and Duty Manager Qualifications University degree preferred Minimum 2 years hotel front office experience in a luxury background Computer Knowledge, i.e. well versed with windows, internet explorer and word Technical knowledge in Front Office operations Basic supervisory skills, verbal and written skills, planning, decision making, training and development Read, write, speak English fluently Well groomed with leadership quality Able to work in a team, good interpersonal and communication skills Detail-oriented, organized and very flexible with working extended hours Energetic with positive attitude Able to work under pressure and independently Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Company Description Your Fairmont Journey Starts Here: Are you a someone with a passion for excellence and a flair for exceptional hospitalityFairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team. Job Description We are seeking a highly skilled and experienced Assistant Manager - Security to join our team at Fairmont Udaipur Palace. The Assistant Manager - Security will play a key role in ensuring the safety and security of our guests, employees, and property. This position requires strong leadership abilities, excellent communication skills, and a proactive approach to security management. Responsibilities: Assist the Security Manager in developing, implementing, and maintaining security policies, procedures, and protocols to safeguard the hotel and its assets. Supervise security personnel and provide guidance, training, and support to ensure effective performance. Conduct regular security patrols of the hotel premises, including guest rooms, public areas, and back-of-house areas. Monitor surveillance systems and respond promptly to any security incidents or emergencies. Coordinate with local law enforcement agencies and other external stakeholders as needed. Conduct investigations into security breaches, thefts, or other incidents, and prepare detailed reports. Oversee the implementation of access control measures, including key management and visitor management systems. Collaborate with other departments to address security concerns and ensure compliance with hotel policies and procedures. Stay updated on industry trends, emerging threats, and best practices in security management. Qualifications Minimum of 3-5 years of experience in security management, preferably in the hospitality industry. Strong leadership skills with the ability to motivate and inspire a diverse team. Excellent communication and interpersonal skills, with the ability to interact effectively with guests, employees, and external partners. Knowledge of relevant laws, regulations, and industry standards pertaining to security and safety. Proficiency in surveillance systems, access control systems, and other security technologies. CPR and First Aid certification preferred. Ability to work flexible hours, including nights, weekends, and holidays. Valid security license or certification as required by local regulations. Additional Information Oral and written fluency in English

Company Description Your Fairmont Journey Starts Here: Are you a someone with a passion for excellence and a flair for exceptional hospitalityFairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team. Job Description Day-to-day secretarial work including: typing, filing, telexes, faxes, telephone, etc Ensures the distribution of documents, letters, information, etc on a timely basis. Arranges internal and external appointments with internal customers, suppliers and third-party inspectors. Assists in the preparation of all report documents. Maintain and file all equipment operation log sheets. Record on a daily, weekly and monthly basis all items of stock which have been signed out of the stores for use by the department and report any irregularities to the department s management. Ensure a tracking system is implemented to monitor par stock levels and fast/slow moving items to enable the stores department to operate efficiently at all times. To ensure all log books, record sheets and dairy of events are correctly completed and kept up to date. To ensure the quality of the product and material is of the best possible standard Continuously search for new ideas and product improvements to ensure that our colleague demands are met. Monitor and report on progress of any plans or ideas implemented to reduce the departments wastage of resources. Qualifications Minimum of 1 year experience working in a related field, preferably in a hospitality or similar environment. Additional Information Our commitment to Diversity & Inclusion : We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Company Description Your Fairmont Journey Starts Here: Are you a someone with a passion for excellence and a flair for exceptional hospitalityFairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team. Job Description Job Duties Include: Serve as a central point of contact for guests, offering personalized recommendations, arranging services, and ensuring that all guest requests are met with promptness and attention to detail. Assist with administrative duties such as logging guest requests, updating guest profiles, and maintaining accurate records of communications and transactions. Have an excellent working knowledge of the following departments: Front Office, Housekeeping, Guest Services, Concierge, Engineering and In Room Dining Conduct daily briefings and ensure that all pertinent information is well received by team members Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met Review, analyze and suggest improvement of work flow and standards. Communicate with Front Office Manager on all matters regarding guest services & hotel operations Sign media and supervise shift handover procedures Coordinate and communicate with other hotel departments as required regarding general administration and operations issues Provide management presence at all times by assisting with the handling of guests needs and complaints tactfully and efficiently Inspect front of house and back of house regularly for cleanliness and orderliness Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates Ensure procedures of On-Call Valet Desks and driveways are manned at all times and run efficiently Ensures the Safety, Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage hotel emergencies. Conduct Night Audit Process for hotel Working towards improving and maintaining Voice of Guest, LQA and Forbes scores on a monthly basis Assist guests regarding hotel facilities in an informative and helpful way Team Management Provide department orientation and training of the hotel service standards, procedures and programs Constantly monitor team members appearance, attitude and degree of professionalism Motivates and provides a work environment which brings out the best in team members Main Complexity/Critical issues in the Job Maintain highest standards and quality of services in Front Office operation to meet and exceed budgeted revenue targets and guests expectation/VOG target. Qualifications Knowledge and Experience Diploma in Tourism / Hospitality Management Minimum 3 years of relevant experience in a similar capacity Excellent reading, writing and oral proficiency in English language Ability to speak other languages will be an advantage Good working knowledge of MS Excel, Word, PowerPoint and Opera Cloud Competencies Strong leadership, interpersonal and training skills Good communication and customer contact skills Results and service oriented with an eye for details Ability to multi-task, work well in stressful & high-pressure situations A team player & builder A motivator & self-starter Well-presented and professionally groomed at all times Additional Information Our commitment to Diversity & Inclusion : We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Company Description Your Fairmont Journey Starts Here: Are you a someone with a passion for excellence and a flair for exceptional hospitalityFairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team. Job Description Plan daily engineering staff briefing with Director of Engineering and assist in distributing daily work assignments. Schedule and document planned and unplanned maintenance programs for the various systems such as (not limited to) the following: Air-conditioning & electrical, refrigeration, FLS equipment, building maintenance including furniture & fixtures, painting, parts renewal & repairs, kitchen and laundry equipment, low voltage (LV), guest rooms, F&B outlets, function/banquet areas, front/back of the house, plumbing & drainage. Supervise and provide constructive feedback to all team members to ensure safe work practices, efficient operation, proper preventative maintenance and repair to equipment. Assist in the preparation of consumption reports on power, water, steam, and gas. Ensure that maintenance & repairs performed by contractors are executed in accordance with agreed health and safety policy, contracts, fees or charges. Review work flow and provide Director of Engineering with possible improvements to increase efficiency. Coordinate and inform Director of Engineering of any disruptions to service of any kind. Ensure that all the first aid kits are available for use in their proper places. To supervise the operations of Air-conditioning plant, boilers, pumps etc. Ensure that desired level of water is maintained in water storage tanks. Team Management Identify and develop team members with potential. Constantly monitor team members appearance, attitude and degree of professionalism. Prepare and conduct detailed induction programs for new employees. Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business. Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service. Other Responsibilities Be fully conversant with hotel fire & life safety/emergency procedures. Comply with hotel and department policies and procedures at all times. Attend all briefings, meetings and trainings as assigned by management. Report for duty on time wearing clean and complete uniform at all times. Maintain a high standard of personal appearance and hygiene at all times. Perform other reasonable duties assigned by the Management of the Hotel. Qualifications Knowledge and Experience Graduate/ Diploma holder Trade Certificate with a minimum of 2 years of experience in a similar capacity Good reading and oral proficiency in English language Competencies Strong leadership, interpersonal and training skills Good communication and customer contact skills Results and service oriented with an eye for details Ability to multi-task, work well in stressful & high-pressure situations Well-presented and professionally groomed at all times

Supervises swimming activities and ensures that policies, guidelines, and safety procedures are followed. Warns swimmers of improper activities or danger and enforces pool regulations and water safety policies. Administers first aid in the event of injury, rescues swimmers in distress or danger of drowning, and administers CPR and/or artificial respiration, if necessary. Evaluates conditions for safety and initiates aquatics emergency action plan as required. Inspects pool facilities, equipment, and water to ensure that they are safe and usable. Supervises and assists in cleaning the pool and related facilities and equipment, assists with chlorine residual water tests and with records and charts of water tests and records of accidents, and adds chemicals to pool water as directed. Instructs or assists classes in fundamentals of swimming as needed. Resolves scheduling conflicts to ensure safe pool environment. Qualifications Ability to be efficient and productive in a fast-paced environment. Able to swim 400 meters in less the 8 minutes. Able to work under the sun over 45*c. Must have enthusiasm and possess excellent customer service skills. Enjoy working with people and possess a friendly and outgoing personality. Excellent communication and listening skills. Must be a team player