Experienced English Speaking Front Desk Receptionist

Position: Front Desk Executive

Skinoq is a premier skin care facility and a highly professional place. We are seeking a highly professional and English-speaking Front Desk Executive to join our team. As the face of our clinic, you will play a crucial role in providing excellent customer service and ensuring a smooth and pleasant experience for our valued clients.

Responsibilities:

• Welcoming and greeting patients with a warm and friendly demeanor.
• Managing the front desk, including handling phone calls, appointments, and inquiries promptly and efficiently.
• Scheduling patient appointments, consultations, and follow-up visits accurately using our clinic management system.
• Verifying patient information and assisting with the completion of required forms and documentation.
• Maintaining a tidy and organized reception area to create a positive first impression for clients.
• Providing relevant information about our clinic services, products, and treatment options to potential clients.
• Handling payment transactions, issuing invoices, and maintaining accurate billing records & reporting to Directors daily.
• Collaborating with clinic staff to ensure the smooth flow of operations and excellent patient care.
• Assisting with administrative tasks, such as filing, data entry, and inventory management, Printing, Providing assistance to Directors.
• Addressing patient concerns or complaints with empathy and professionalism, escalating as necessary to ensure timely resolution.
• Adhering to clinic policies and procedures to uphold high standards of service and patient confidentiality.
• Continuously updating and enhancing knowledge about skin care treatments and products to provide accurate information to clients.

Requirements:

• Proven experience as a Front Desk Executive or similar role, preferably in the healthcare or beauty industry.
• Excellent communication skills in English, both verbal and written.
• Strong interpersonal skills with the ability to engage professionally and compassionately with clients.
• Exceptional organizational and multitasking abilities to handle a busy front desk environment effectively.
• Proficient in using computers and clinic management software.
• A commitment to working with Skinoq Skin Clinic for a minimum of 2-3 years, with a dedication to contributing to the growth and success of the clinic.
• Work timings from 10:00 AM to 8:00 PM, including weekends if required.
• A passion for skincare and a keen interest in staying updated with the latest trends and advancements in the field.
• Professional appearance and conduct at all times.

Salary and Benefits:

- Salary: 8,000-10,000 for Training Period month (1 Month Training Period compulsory )

- Opportunities for professional growth and advancement within the clinic

- A positive and supportive work environment with a friendly team members focused on growth of the company.

We look forward to welcoming an enthusiastic and dedicated Front Desk Executive to join our team and contribute to our mission of providing exceptional skincare services to our valued clients. If you believe you have the necessary skills, experience, and commitment to excel in this role, and have provided true information about your previous roles and timeframe.

Job Types: Full-time, Permanent

Pay: ₹18,724.36 - ₹21,219.40 per month

Benefits:

• Provident Fund

Schedule:

• Fixed shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Adajan, Surat, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 2 years (Required)

Language:

• English (Required)

Work Location: In person

Application Deadline: 20/08/2023