Experience Design Senior Associate

We offer an exciting opportunity to advance your experience design career and make a meaningful impact.

As an Experience Design Senior Associate in Collections, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. You will collaborate with cross-functional teams to create innovative, inclusive, and accessible solutions that cater to a diverse range of users. Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.

Job responsibilities

• Design and develop elegant solutions to interaction problems, ensuring consistency across products and platforms
• Apply advanced knowledge of information architecture and storyboarding to create user-centric designs
• Conduct data-driven analyses to inform design decisions and transform information into valuable insights
• Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines
• Operate with an iterative design mindset, incorporating user feedback to continuously improve user experience
• Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions

Required qualifications, capabilities, and skills

• Three years in a user experience design or equivalent role dedicated to improving digital product experiences
• Proven ability to create visually appealing and functional designs using industry-standard tools such as Figma, Sketch, or Adobe Creative Suite
• Demonstrated experience in designing and optimizing user experiences across web, mobile, and other digital channels
• Previous experience interpreting complex data and transforming it into actionable insights
• Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies
• Hands-on practical experience in system design, application development, testing, and operational stability
• Overall knowledge of the Software Development Life Cycle

Preferred qualifications, capabilities, and skills

• Experience delivering end to end seamless customer experiences
• Experience creating service blueprints
• Experience working in a financial institution