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Home
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EXL Services
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Executives

Executives

EXL Services

0 - 5 years

0 Lacs

pune maharashtra

Posted:3 days ago| Platform: SimplyHired logo

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Skills Required

bachelor's degree

Work Mode

On-site

Job Description

Executives

EXL/E/1470193

Insurance Property & CasualtiesPune

Posted On

03 Sep 2025

End Date

18 Oct 2025

Required Experience

0 - 5 Years

Basic Section

Number Of Positions

Band

Band Name

Executives

Cost Code

5650501

Campus/Non Campus

NON CAMPUS

Employment Type

Permanent

Requisition Type

New

Max CTC

420000.0000 - 500000.0000

Complexity Level

Voice CEF B2 (Complexity Level 3)

Work Type

Hybrid – Working Partly From Home And Partly From Office

Organisational

Group

Insurance

Sub Group

Insurance

Organization

Insurance Property & Casualties

LOB

Voice

SBU

Operations

Country

India

City

Pune

Center

IN Pune SEZ C25

Skills

Skill

FIXERS

REGULATORY AUDITS

Minimum Qualification

GRADUATE

Certification

No data available

Job Description

Conduct Transaction Monitoring as per guidelines defined in the Process maps
Prepare transaction monitoring reports and ensure timely and accurate reporting
Participate in calibration exercises on a regular basis to ensure consistency in measurement.
Conduct ongoing analysis of quality performance and recommend actions for improvement at associate / process level
Update performance data to ensure timely and accurate reporting of SLAs
Work closely with Client Trainer / SME and Operations team to conduct team huddles.
Perform transaction processing as per defined policies and procedures
Provide feedback to associates based on monitoring results if required.

Workflow

Workflow Type

Voice

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