Executives-Back-End/ Data Entry -Complex Transaction Processing

Role Overview: You will be primarily responsible for processing transactions related to P&C Insurance underwriting as per the SLAs outlined by the client. It is crucial to ensure that all transactions are processed accurately according to the defined and documented desktop procedures. Meeting assigned targets within the SLA, maintaining transaction quality compliant with predefined parameters, and working within strict deadlines are key aspects of this role. You are expected to continuously strive to exceed expectations for all process metrics and customer satisfaction measures. Additionally, you will have a strong orientation towards process improvement and actively participate in AIM (All Ideas Matters). Flexibility to work in rotating or flexible 24*7 shifts to cover extended operational hours is required. Key Responsibilities: - Process transactions related to P&C Insurance underwriting as per client's SLAs - Ensure all transactions are processed accurately following defined desktop procedures - Meet assigned targets within SLA guidelines - Maintain transaction quality compliant with predefined parameters - Work within strict deadlines to meet process metrics and customer satisfaction measures - Actively participate in process improvement initiatives and AIM (All Ideas Matters) - Flexibility to work in rotating or flexible 24*7 shifts as per operational requirements Qualifications Required: - Knowledge of P&C Insurance underwriting - Strong orientation towards process improvement - Ability to work in rotating or flexible 24*7 shifts to cover extended operational hours,