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Executive

Vashi Integrated

0 years

0 Lacs

Noida, Uttar Pradesh

Posted:13 hours ago| Platform: SimplyHired logo

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Skills Required

Microsoft Excel Communication skills

Work Mode

On-site

Job Description

Key Responsibilities:

Sales Order (SO) Checking:

Verify customer sales orders for accuracy, material availability, and alignment with internal processes.

Back Order Review:

Monitor and review pending/back orders regularly and take corrective actions to reduce backlog.

Customer Communication:

Draft and send emails to customers for order amendments, confirmations, and updates related to material availability or delivery schedules.

Material Stock Transfer Coordination:

Coordinate inter-plant or warehouse stock transfers to fulfill urgent or pending customer requirements.

Purchase Team Follow-Up:

Liaise with the purchase team to expedite procurement of materials that are short or urgently required.

OTIF (On-Time In-Full) Maintenance:

Track, maintain, and improve OTIF performance metrics; ensure customer orders are fulfilled accurately and on schedule.

Schedule Order Management:

Maintain and update customer schedule agreements and plan dispatches in line with customer timelines.

Customer Complaint Closure:

Investigate and close customer complaints related to material issues, delays, or quality concerns in coordination with relevant departments.

Required Skills & Competencies:

Strong knowledge of inventory and order management systems (SAP knowledge preferred)

Effective communication and coordination skills

Proactive in follow-ups and stakeholder management

Attention to detail and problem-solving attitude

Proficiency in MS Excel, Email writing, and ERP tools

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Executive