Executive Order to Cash Billing - Exception Handling

2 - 6 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an ideal candidate for this role, you should have a good knowledge of account receivable principles and concepts. You will be responsible for maintaining regular contact with customers through email and MS Teams, acting as the Voice of the Customer internally to represent their needs and wants. It is essential to have strong experience working with Excel/Spreadsheets and excellent verbal and written communication skills in English. You should be able to provide and accept timely feedback on process training and ensure corrective action is taken promptly. Additionally, you will be expected to contribute to processing on an as-needed basis and ensure that targets in accordance with the Statement of Work (SOW) are met. Lastly, you must ensure strict adherence to Company Policies and Procedures. - Good knowledge on account receivable principle and concepts - Contact with customers via email and MS Teams on a day-to-day basis - Act as Voice of the Customer internally to represent customer needs and wants - Strong experience working with Excel/Spreadsheets - Excellent verbal and written communication skills in English - Provide and accept on time feedback on process training and ensure timely corrective action - Contribute to processing on need basis and ensure that targets in accordance with SOW are met - Ensure adherence to Company Policies and Procedures As an ideal candidate for this role, you should have a good knowledge of account receivable principles and concepts. You will be responsible for maintaining regular contact with customers through email and MS Teams, acting as the Voice of the Customer internally to represent their needs and wants. It is essential to have strong experience working with Excel/Spreadsheets and excellent verbal and written communication skills in English. You should be able to provide and accept timely feedback on process training and ensure corrective action is taken promptly. Additionally, you will be expected to contribute to processing on an as-needed basis and ensure that targets in accordance with the Statement of Work (SOW) are met. Lastly, you must ensure strict adherence to Company Policies and Procedures. - Good knowledge on account receivable principle and concepts - Contact with customers via email and MS Teams on a day-to-day basis - Act as Voice of the Customer internally to represent customer needs and wants - Strong experience working with Excel/Spreadsheets - Excellent verbal and written communication skills in English - Provide and accept on time feedback on process training and ensure timely corrective action - Contribute to processing on need basis and ensure that targets in accordance with SOW are met - Ensure adherence to Company Policies and Procedures

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