Executive or Sr. Executive IT

5 - 10 years

6 - 7 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

Job Description

1. IT Infrastructure & End-User Support

Manage installation, configuration and maintenance of desktops,

laptops, printers, and other IT peripherals.

Provide Level-1 & Level-2 support for hardware and software issues for all Head Office users.

Coordinate with vendors for hardware repairs, replacements and

warranty claims.

Maintain asset inventory of all IT equipment and ensure AMC renewals.

2. Network & Connectivity Management

Monitor LAN/WAN connectivity, internet links, and VPN access for

Head Office users.

Troubleshoot connectivity issues in coordination with service

providers and plant IT teams.

Support network expansion and structured cabling works as per

corporate standards.

Assist in firewall and switch configuration under supervision of the

central IT team.

3. Server & Application Support

Support domain user management (Active Directory, email accounts, and group policies).

Coordinate with central IT for application access (ERP, HRMS, MIS dashboards, etc.).

Monitor server room environment (UPS, power, temperature, and access control).

4. Information Security & Compliance

Ensure antivirus/XDR solutions are updated and functional on all

endpoints.

Enforce IT security policies for password management, data backup,

and device control.

Report any suspicious activities, incidents, or unauthorized access

attempts promptly.

Participate in periodic IT security audits and implement corrective

measures.

5. Documentation & Reporting

Maintain daily call log, incident tracker, and IT asset register.

Prepare monthly reports on IT performance, incidents, and uptime

statistics.

Keep updated documentation of network diagrams, configurations

and IP allocation.

6. Coordination & Communication

Liaise with plant IT teams for cross-location connectivity and

application issues.

Coordinate with vendors for project implementation, device delivery

and support.

Support management during video conferences, board meetings, and presentations.

7. IT Projects & Implementation

Assist in deployment of new IT solutions (Wi-Fi, access control,

surveillance, etc.).

Support digitalization, automation, and modernization initiatives

driven by corporate IT.

Participate in Proof of Concepts (POCs) and provide feedback on

technical feasibility.

8. Backup & Data Protection

Ensure scheduled data backups of critical systems and user profiles.

Verify backup logs and report any failures to the IT Manager.

Support in data restoration and archival processes as per policy.

Preferred Skills & Competencies:

Strong troubleshooting and analytical skills.

Familiarity with Windows Server, Active Directory, Office 365, and

remote support tools.

Basic understanding of firewall, switch and network topology.

Good communication and vendor management skills.

Awareness of cyber security best practices.

Preferred candidate profile

510 years experience in network and security administration,

manufacturing or industrial sectors

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Rashmi Metaliks logo
Rashmi Metaliks

Metals and Mining

Kolkata

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