2.0 - 6.0 years

0 Lacs

karnataka

On-site

Job Description: You will be responsible for monitoring ATM sites and handling inbound and outbound calls related to maintenance, updates, custodians, vendors, and other calls from FLM/SLM. You will need to coordinate with different departments, vendors, and sources, handle escalations, and maintain relationships with all stakeholders. Additionally, you will provide online technical support to field engineers and electricians, follow FLM and SLM procedures, manage incidents, log complaints, and ensure minimum ATM downtime with ATM hardware and power. Qualifications Required: - 2-5 years of experience in the industry - Any undergraduate or graduate with good communication skills - Open to wor...

Posted 1 week ago

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AM - ATM Monitoring / SPOC india1ATM

2.0 - 6.0 years

0 Lacs

karnataka

On-site

As an ATM Monitoring / FLM / SLM Executive, your role involves monitoring ATM sites, handling inbound and outbound calls related to maintenance, ATM updates, custodians, vendors, and other calls from FLM/SLM. You will need to coordinate with different departments and vendors, handle escalations, and maintain relationships with various stakeholders. Additionally, you will provide online technical support to field engineers and electricians, follow FLM and SLM procedures, manage incidents, log complaints, and ensure minimum ATM downtime due to hardware or power issues. Key Responsibilities: - Monitor ATM sites and coordinate with various stakeholders for FLM and SLM activities - Handle inbound...

Posted 3 weeks ago

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AM - ATM Monitoring / SPOC india1ATM

2.0 - 6.0 years

0 Lacs

karnataka

On-site

You will be responsible for monitoring ATM sites and handling inbound and outbound calls related to maintenance, updates, custodians, vendors, and other calls from FLM/SLM. Your role will involve coordinating with different departments and vendors, handling escalations, and maintaining relationships with all stakeholders. Additionally, you will provide online technical support to field engineers and electricians, follow up on FLM and SLM alerts, manage incidents, log complaints, and ensure minimum ATM downtime related to hardware and power issues. As part of the job profile, you will monitor ATMs, coordinate with ATM teams for FLM and SLM activities, track priority issues, collaborate with c...

Posted 3 months ago

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