Executive Housekeeper

Key ResponsibilitiesOperational Responsibilities

• Supervise daily housekeeping operations, including guest rooms, public areas, laundry, and back-of-house.
• Implement and maintain high standards of cleanliness and hygiene in line with brand standards.
• Conduct regular inspections of rooms and public areas to ensure quality standards are met.
• Oversee linen and laundry operations, ensuring timely supply and quality.
• Coordinate with Front Office and Maintenance to ensure smooth room readiness and guest satisfaction.

Team Management

• Recruit, train, and supervise housekeeping staff.
• Prepare staff duty rosters and ensure adequate manpower coverage at all times.
• Conduct regular training programs on hygiene, grooming, chemical usage, safety, and guest handling.
• Motivate and evaluate staff performance, addressing concerns and fostering a positive work environment.

Guest Experience

• Handle guest complaints or requests promptly and professionally.
• Anticipate guest needs and personalize housekeeping services to enhance guest satisfaction.
• Ensure turndown service and special requests are executed efficiently.

Administration & Budgeting

• Monitor and control housekeeping expenses, including manpower, cleaning supplies, and laundry.
• Maintain stock levels of linen, guest amenities, and cleaning materials.
• Ensure proper maintenance and safety of housekeeping equipment.
• Prepare monthly reports on housekeeping performance, costs, and inventory.

Compliance & Safety

• Enforce safety, security, and hygiene policies in housekeeping operations.
• Ensure compliance with local laws and hotel standards related to health, safety, and the environment.
• Implement eco-friendly practices and support sustainability initiatives of the hotel.

Job Type: Full-time

Pay: ₹20,921.05 - ₹25,987.96 per month