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EXL
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Executive

Executive

EXL

1 - 2 years

4 - 5 Lacs

noida

Posted:-1 days ago| Platform:

Apply

Skills Required

email support email handling international non voice non voice international chat process international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Service Executive Insurance Domain (Email Support)

Experience:

Candidates with
up to 24 months of experience
in
Customer Service
(BPO or Non-BPO) from
any insurance background
.

Prior experience in
email writing support
will be an added advantage.

Education:

Graduates only
(mandatory).

Skills Required:

Excellent email writing skills
with strong attention to detail.
Proficiency in written communication adhering to professional standards.

Assist customers by processing changes manually and online related to their personal information, such as:

Address changes
Interested party updates
Billing adjustments
Policy reissue requests

Ensure accuracy and compliance with company policies while handling sensitive information.

Preferred Profile:

Strong written communication skills.
Ability to work in a fast-paced environment and manage multiple tasks efficiently.
Prior exposure to insurance processes and email-based customer support.

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Executive